CSMS Message: 19-000245

Title:Clarification: Definition of Protestant Type in the ACE Protest Module
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Effective August 27, 2016, all electronic protest submissions must be filed in the Automated Commercial Environment (ACE). CBP retired the ability to electronically file protest through the Automated Broker Interface (ABI) to the Automated Commercial System (ACS) and authorized electronic submission through the Protest Module in ACE Secure Data Portal. In order to file a protest in ACE, trade users must have a protest filer account established within the ACE Portal. Use the following link to access instructions for applying for a protest filer account and accessing and navigating the protest user interface: www.cbp.gov/ace.


This message is being issued to clarify what business party type should be entered into the ‘Protestant Type’ field in the ACE Protest Module. The ‘Protestant Type’ is the business partner type of the party for whom the protest is being filed (e.g. surety, importer). The ‘Protestant Type’ may differ from the ‘Protestant Filer’-the party who prepares and files the protest on behalf of the protestant. Filers that file electronic protests in the ACE Protest Module should be sure to select the correct protestant type.

If you have any questions or require additional information, please contact OT-protest@cbp.dhs.gov.