T9—Preparing and Processing Cargo Claims

Subscriber price: $73.00, Non-subscriber price: $110.00
Estimated total study time: 5 hours 11 minutes [Enroll now]

This course covers what to do upon discovery of a cargo loss or damage, the "preliminary claim" notifications, obligations of the assured to mitigate further loss/damage, preparation of a formal claim to carrier and insurance company, and the claim adjustment and settlement process.

Discovery of Loss; Preliminary Notices

This lesson covers what a shipper, consignee and/or other party with an insurable interest in cargo must do in order to protect their interests, and the insurance carrier, upon dirst discovery of cargo loss, damage or experiencing a non-delivery.

(Estimated study time: 1 hour 51 minutes)

Pre-Claim Responsibilities & Issues

This lesson covers what a cargo owner, or his agent (transportation intermediary), must or should do in preparation to file loss or damage claims, and also the decision as to whether to pursue a claim under cargo insurance vs. carrier liability.

(Estimated study time: 57 minutes)

Proving, Computing and Presenting a Claim

This lesson covers what a claimant must include in a final claim presentation, including proof of loss, proof of insurance (policy and coverage applicable to the claim), insurable interest, and what can be included in arriving at the final claimed money amount.

(Estimated study time: 1 hour 3 minutes)

Claim Adjustment and Settlement

This lesson covers the claims adjustment process, settlement offer by insurance carrier (or transportation carrier), and options if such settlement offer is not acceptable.

(Estimated study time: 1 hour 20 minutes)