Available Courses

AF1u—Introduction to Cargo Transportation for Air Forwarders (U.S.) [Enroll now]

This is the initial foundation course in GISTnet's career development sequence in U.S. air forwarding. It addresses fundamentals of cargo transportation applicable to all modes (e.g., role of the forwarder, cargo transportation imperatives, operational characteristics of each mode, types of shipper-carrier relationships, government regulation, tariffs, types of freight rates).

It is designed for use as:

AF2u—Air Cargo Transportation & Air Waybills [Enroll now]

This is the second course in GISTnet's career development sequence in U.S. air forwarding. It begins with the basic issue of why shippers use air freight, when it is cost-justified, and the range of cargo that can be shipped by air. Additional in-depth topics include shipment time factors and carrier routing, air cargo pick-up and delivery, air freight rates and charges, air waybill preparation in detail, IATA's e-Freight program (electronic air waybills), and concluding with cargo consolidation and co-loading practices.

Entry-level staff (trainees) would be well served to have completed GISTnet AF1u prior to this course. For forwarding personnel with operational experience learned through on-the-job learning, this course will fill in the gaps in their understanding of the above topics. This course is especially helpful for a person experienced in domestic air forwarding wishing to advance into international forwarding.

AF3—Air Freight Forwarding Services and Operations [Enroll now]

This course addresses the functions and operational tasks of an air forwarder. It is focused on air forwarder services, relationships with airlines and other service providers, and organization and tasks performed, with special attention to customer service and the operational requirements to process and deliver shipments.

AF4u—Air Cargo Terminal Operations, Cargo Acceptance and Handling; Workplace Safety [Enroll now]

This course is suitable for use with air forwarder staff who will perform cargo terminal work, including cargo receiving, acceptance, storage, labeling, container/pallet buildup, and shipment delivery to airlines and co-loaders. It is also suitable for use with other AF series courses for cross-training of forwarder clerical staff in terminal operations.

This training also fulfills OSHA-mandated workplace and operational safety training for cargo terminal workers, except for forklift operator safety training.

Important: Although this training briefly address U.S. government cargo security programs, it does not fulfill government mandated IAC air cargo security training requirements. Refer to the separate section of the GISTnet course catalog for training is mandated air cargo security. Nor does this training fulfill government-mandated training in the handling of dangerous goods.

Anti-Bribery and Anti-Corruption (Chinese) [Enroll now]

This 40-minute course, presented in a familiar news show format, is divided into brief, schedule-friendly episodes—and features interactive videos and gamification to enrich the learning experience. It explains the behaviors that are expected of individuals to create a workplace that is free of bribery and corruption. The course also defines bribery, explains the applicable laws and regulations, and covers concepts such as "anything of value", dealing with "public officials" and "facilitation payments".

Anti-Bribery and Anti-Corruption (English) [Enroll now]

This 40-minute course, presented in a familiar news show format, is divided into brief, schedule-friendly episodes—and features interactive videos and gamification to enrich the learning experience. It explains the behaviors that are expected of individuals to create a workplace that is free of bribery and corruption. The course also defines bribery, explains the applicable laws and regulations, and covers concepts such as "anything of value", dealing with "public officials" and "facilitation payments".

Anti-Bribery and Anti-Corruption (French) [Enroll now]

This 40-minute course, presented in a familiar news show format, is divided into brief, schedule-friendly episodes—and features interactive videos and gamification to enrich the learning experience. It explains the behaviors that are expected of individuals to create a workplace that is free of bribery and corruption. The course also defines bribery, explains the applicable laws and regulations, and covers concepts such as "anything of value", dealing with "public officials" and "facilitation payments".

Anti-Bribery and Anti-Corruption (Japanese) [Enroll now]

This 40-minute course, presented in a familiar news show format, is divided into brief, schedule-friendly episodes—and features interactive videos and gamification to enrich the learning experience. It explains the behaviors that are expected of individuals to create a workplace that is free of bribery and corruption. The course also defines bribery, explains the applicable laws and regulations, and covers concepts such as "anything of value", dealing with "public officials" and "facilitation payments".

Anti-Bribery and Anti-Corruption (Portuguese) [Enroll now]

This 40-minute course, presented in a familiar news show format, is divided into brief, schedule-friendly episodes—and features interactive videos and gamification to enrich the learning experience. It explains the behaviors that are expected of individuals to create a workplace that is free of bribery and corruption. The course also defines bribery, explains the applicable laws and regulations, and covers concepts such as "anything of value", dealing with "public officials" and "facilitation payments".

Anti-Bribery and Anti-Corruption (Spanish) [Enroll now]

This 40-minute course, presented in a familiar news show format, is divided into brief, schedule-friendly episodes—and features interactive videos and gamification to enrich the learning experience. It explains the behaviors that are expected of individuals to create a workplace that is free of bribery and corruption. The course also defines bribery, explains the applicable laws and regulations, and covers concepts such as "anything of value", dealing with "public officials" and "facilitation payments".

Antitrust and Competition Law [Enroll now]

Antitrust laws keep the market competitive and protect consumers from unfair business practices. This 25-minute training, designed for employees and managers in sales and purchasing roles, provides an overview of key antitrust laws and prohibited practices. The training includes several examples of questionable and illegal business practices so the learner will be able to recognize and avoid these situations, and respond appropriately should they encounter them.

Avoiding Insider Trading [Enroll now]

Traliant's 20-min Avoiding Insider Trading course is for anyone working in either a public or private organization that needs to be aware of and respect the laws governing insider trading. It defines insider trading and the use of MNPI.

Avoiding Retaliation [Enroll now]

This 15-minute course, for individuals in supervisory roles at organizations dealing with complaints of discrimination or harassment, explains retaliation and provides practical information for avoiding conduct that may be viewed as retaliatory.

Bloodborne Pathogens Awareness [Enroll now]

Bloodborne Pathogens are infectious microorganisms contained in blood that can cause disease in humans. People working in virtually any occupation can accidentally be exposed to bloodborne pathogens. This training program covers some basic safety information and common-sense rules for handling an unexpected situation; ways to prevent exposure, procedures to follow after an exposure, and other important guidelines on the subject.

Bystander Intervention [Enroll now]

Bystander intervention is a key element in the effort to prevent discrimination and harassment. This course provides the information and tools individuals need to respond safely and effectively when they witness inappropriate behavior.

C1—Export-Import Transaction Fundamentals; Using Incoterms (2020) [Enroll now]

This course addresses the basic steps, and the key players, involved in concluding and fulfilling an export-import transaction. Addressed in detail are the role of trade terms (Incoterms) in defining the responsibilities of the seller (exporter) and buyer (importer) for respective shipping arrangements, the division of costs and point in the shipment process when risk of cargo loss and damage passed from seller to buyer.

This course also addresses the role of the freight forwarder in properly arranging shipments based on the applicable trade term.

Access to a copy of the ICC publication Incoterms 2020 is strongly encouraged but not necessary for course completion. This publication may be purchased through numerous commercial book stores and directly from (https://www.iccbooks.com/).

Note that GISTnet has other courses about Incoterms that may be more suitable to your needs. For example, if you simply want a short update concerning latest changes in Incoterms, there is course C1.1—Overview of Incoterms with 2020 Changes. Freight forwarders should consider either C1.2—Introduction to Incoterms for Forwarders & Customs Brokers (2020) for junior personnel, or C1.3—Working with Incoterms, Including Practical Concerns & Forwarder Issues at Time of Shipment (2020) for forwarder managers and supervisors.

C1.1—Overview of Incoterms with 2020 Changes [Enroll now]

This is a short course to introduce the role and importance of trade terms (Incoterms) to specify respective seller and buyer responsibilities in an export-import transaction. This course also highlights key changes in Incoterms 2020 for those already aware of Incoterms.

Important: This is not "nuts and bolts" training for those (sellers or buyers) who will be negotiating international transactions, nor for service providers such as international forwarders and customs brokers, who must interpret and act on trade terms for specific transactions and/or advise others. We recommend GISTnet courses C1 or C1.3 for more in depth training in Incoterms.

C1.1-S—Visión general de Los Incoterms con los Cambios de 2020 [Enroll now]

Este es un curso corto para introducir el papel y la importancia de los términos comerciales (Incoterms) para especificar las responsabilidades respectivas del vendedor y del comprador en una transacción de exportación e importación. Este curso también destaca los cambios clave en Incoterms 2020 para aquellos que ya conocen Incoterms.

Importante: No se trata de capacitación de "tuercas y pernos" para aquellos (vendedores o compradores) que negociarán transacciones internacionales, ni para proveedores de servicios como transportistas internacionales y agentes de aduanas, que deben interpretar y actuar en términos comerciales para transacciones específicas y/o asesorar a otros. Recomendamos cursos de GISTnet C1 o C1.3 para obtener más formación en profundidad en Incoterms.

C1.2—Introduction to Incoterms for Forwarders & Customs Brokers (2020) [Enroll now]

This is a short training designed as an introduction to Incoterms (Trade Terms) in the context of international forwarding and customs clearance operations. We address:

Note: As an intro-level course, we do not address in depth what shippers (exporters and importers) need to know in negotiating trade terms, and what shippers and forwarders need to understand concerning project and other specialized shipping requirements.

For shippers (exporters and importers) we recommend GISTnet course C1—Export-Import Transaction Fundamentals; Using Incoterms (2020). For forwarder and customs broker managers and supervisors, we recommend course C1.3—Working with Incoterms, Including Practical Concerns & Forwarder Issues at Time of Shipment (2020).

C1.3—Working with Incoterms, Including Practical Concerns & Forwarder Issues at Time of Shipment (2020) [Enroll now]

This course will provide practical understanding of the most commonly used Incoterms (delivery terms), including problem areas that can arise at the time of shipment and how best to address such problems.

Note: The full content of this course is also included in the GISTnet course C1—Export-Import Transaction Fundamentals; Using Incoterms (2020). We recommend this course for a more comprehensive introduction to import-export transactions. For entry-level forwarder personnel, we also provide a short course, C1.2—Introduction to Incoterms for Forwarders & Customs Brokers (2020).

C2—Export-Import Payment Terms, Collections, Letters of Credit [Enroll now]

This course covers the full range of payment terms and methods typically used by exporters and importers. Letters of credit (L/Cs) and documentary draft collections are covered in detail. This course is particularly suitable for exporters and importers responsible for negotiating payment terms with foreign trading partners, specifying L/C terms, and determining the acceptability of an L/C once issued, including the feasibility of shipping and documentation requirements. It is also suitable for those, including freight forwarders, who are responsible for submitting documents to bank(s) for collection under L/C and documentary drafts.

Important: Students should have access to the ICC Publication ICC Uniform Customs and Practice for Documentary Credits (UCP600) available directly from the on-line ICC Bookstore (the leaflet version will do). The ICC publication ICC Uniform Rules for Collections, URC 522 is recommended but not necessary to course study.

C3—Destination Country Import & Transit Requirements [Enroll now]

This course is an introduction to the range of documents which are always or sometimes required by customs authorities throughout the world in order for a company or individual to obtain customs release of imported goods and otherwise comply with national laws relating to the product. Examples of typical documents and procedures are provided.

C3u—Destination Country Import & Transit Requirements (U.S.) [Enroll now]

This course is an introduction to the range of documents which are always or sometimes required by customs authorities throughout the world in order for a company or individual to obtain customs release of imported goods and otherwise comply with national laws relating to the product. Examples of typical documents and procedures are provided.

C4—ATA Carnets—Benefits and Procedures [Enroll now]

This course serves as a basic introduction to ATA carnets. It covers carnet application requirements, import and export procedures, carnet cancellation, and consequences for failure to return all goods back to the home country within the carnet validity period. Finally, we address the role of the freight forwarder and customs broker in advising and assisting clients with carnets.

C4u—ATA Carnets—Benefits and Procedures (U.S.) [Enroll now]

This course serves as a basic introduction to ATA carnets, and includes U.S. information. It covers carnet application requirements, import and export procedures, carnet cancellation, and consequences for failure to return all goods back to the home country within the carnet validity period. Finally, we address the role of the freight forwarder and customs broker in advising and assisting clients with carnets.

C5—Harmonized Tariff (HTS) Classification [Enroll now]

Warning: This course covers global classification to the first six digits in Chapters 1-97. It does not include country-specific parts that are generally found in Chapters 98 and 99.

The precepts of classification are methodically addressed in this course to provide learners with an in-depth knowledge of the structure and the rules of legal Harmonized Tariff classification.

The World Customs Organization (WCO) updates the Harmonized Commodity Description and Coding System approximately every five years. This course reflects the most recent WCO revision. The HS is the foundation for the import and export classification systems used in the United States. Students should use any recent national Harmonized System (HS) or Schedule B for the many practical exercises in this course. This basic training covers the structure of the HS, how to apply the General Rules of Interpretation, the difference in classifying parts and accessories, and many practice classification questions up to the first six digits, which are the same internationally.

Note: We provide links to download tariffs of several countries. Full chapter and heading notes are required to complete some exercises, so online tariffs that do not show notes will not suffice.

C6.1u—Introduction to U.S. Customs Tariff (HTSUS) Classification [Enroll now]

This course is the first in a series of courses that breakdown the training offered in C6u—U.S. Customs Tariff (HTSUS) Classification Basics. This course covers the structure of the HTSUS, a strategy for classification and the importance of getting classification right the first time. It can be used as a brush up on how to read the tariff or a precursor to the study of the General and Additional Rules of Interpretation (GRIs)

Note: There are no GRI's taught in this course.

C7u—HTSUS Classification Gap Analysis Skill Evaluation/Certification (Multiple Assessments) [Enroll now]

This assessment-only single use course consists of six quizzes and one 90 minute final exam. This course can be used to determine the level of classification experience of an individual, or used as a method of certification for individuals to handle classification within an organization. This course can also be used as a benchmark to determine the level of effectiveness for future training efforts.

Please note: Students taking this course must have prior classification training or experience.

C8u—HTSUS Classification Post Evaluation; Learning by Practice and Simulation [Enroll now]

This is a 5-hour learning by practice course with feedback for students who already have some knowledge of U.S. classification to the 10-digit level, or have taken our course CB5u—U.S. Customs Tariff (HTSUS) Classification Basics. This includes:

At the end of this course a 3-hour evaluation will be given to measure improvement or a certification in classification can be issued separately upon receipt of a passing grade.

C10—Math Used in International Trade and Cargo Transportation [Enroll now]

This course addresses basic math used in international trade and cargo transportation. For many it will serve as a review of what they learned in school. But it also contains tips on using math to perform particular tasks, such as computing the cube of a planned shipment to determine transportation costs, converting cubic measure to the English system, determining how much water-proof sheathing will be needed to cover a large item of cargo, currency conversion and picking a good time to call a customer overseas.

C11—Math Used in Customs Brokerage [Enroll now]

This course, a shortened version of C10, addresses basic math used in Customs Brokerage. For many it will serve as a review of what they learned in school. But it also contains tips on using math to perform particular tasks, such as calculating board feet, converting gauge, determining the average yarn number for woven fabrics of cotton, and currency conversion.

C13u—Forced Labor Prevention and Social Compliance Overview [Enroll now]

This course consists on one comprehensive lesson that provides a detailed overview of the requirements and impacts of the Forced Labor Act and the Uyghur Forced Labor Prevention Act (UFLPA), the regulations and requirements for importer compliance, assessing risk, documenting the supply chain, and training employees on recognition of forced labor identifiers and what is expected of suppliers. It provides resources to help develop a forced labor compliance plan, how to perform due diligence and what the import process entails. This course also covers the impact and requirements to comply with CTPAT's Trade Compliance and satisfies the requirement for CTPAT training on forced labor. This course is for importers, exporters, customs brokers, and anyone else in the trade who wants a better understanding of the laws and regulations pertaining to forced labor and where to find information on implementing a social compliance program.

C14u—Food and Drug Administration Regulated Imports [Enroll now]

This course is for anyone needing a better understanding of the Food and Drug Administration (FDA) import process and information requirements for entry into the United States including information on Prior Notice (PN), Food Facility Registration (FFR), the Foreign Supplier Verification Program (FSVP) and the Voluntary Qualified Importer Program (VQIP).

C16u—U.S. Foreign Trade Zone (FTZ) Overview [Enroll now]

This course is an overview of what Foreign Trade Zones are, how they began and why they are used. The material provides a basic understanding of the documents required, operations that can be performed, the status options for admittance and the benefits of using a Foreign Trade Zone, including a comparison of FTZ's against other duty deferral programs. This course is for anyone needing a basic understanding of the Foreign Trade Zone process.

C17u—U.S. Customs Reconciliation Entry Program [Enroll now]

U.S. Customs and Border Protection (CBP) created an electronic environment in 1998 to allow post-entry revisions to certain elements of entries which are indeterminable at time of entry. Making progress under components of the MOD act, CBP's goal was to establish uniformity, provide financial safeguards and institute a legal mechanism for reconciling entries. This course outlines the history and procedures currently in place. Aspects of the course include how to notify CBP, types of reconciliation entries, issues allowed under a reconciliation entry and alternatives to reconciliation.

C18u—U.S. Country of Origin Marking Requirements [Enroll now]

This course focuses on the complex U.S. Marking Requirements of Imported Goods, the difference for goods produced in a USMCA Country. It is geared to assist importers to avoid marking penalties and U.S. producers will learn procedures to determine the country of origin for marking purposes to complete documentation requested from their customers.

C20u—Intro to U.S. Export-Import Basics: Transaction Negotiation, Incoterms, Payment Terms [Enroll now]

This course is designed for an entry-level person to gain basic understanding of the process of importing goods into the United States, including:

C21u—Introduction to U.S. Importing: The Customs Release and Entry Process [Enroll now]

This course is designed for an entry-level person to gain basic understanding of the process of importing goods into the United States, including U.S. Customs and Border Protection and the various government agencies involved in the import process.

If you are a new importer, this course will create understanding of an importer's responsibilities, needed documentation and the role of Customs and other U.S regulatory agencies and other parties involved in the import of goods into the U.S. For those of you who already have some import experience, this course will fill in gaps in your knowledge and add "big picture" understanding of overall import requirements.

Note: Although the operational particulars in which importation takes place varies with the transportation mode, this initial course is applicable to all operational environments.

Individuals wishing to learn more basics about U.S. import and/or export processes should also consider completing the following GISTnet courses:

C22u—Customs Entry Procedures and Enforcement [Enroll now]

This course addresses the various types of U.S. Customs entries, Customs valuation and duty computation, finalization and post-entry handling of customs entries, country of origin and marking requirements, required record-keeping and how Customs and Border Protection (CBP) enforces its own and other U.S. import laws and regulations.

Although the operational particulars in which U.S. importation takes place varies with the transportation mode, this course is applicable to all operational environments.

Note: This course does not cover HTSUS classification. For an introduction to the tariff, not including the General or Additional Rules, see C6.1u—Introduction to U.S. Customs Tariff (HTSUS) Classification. For a comprehensive, more in-depth classification course please see CB5u—Intro to U.S. Customs Brokerage, Part 5: U.S. Customs Tariff (HTSUS) Classification.

Individuals wishing to learn more basics about U.S. Export and Import processes should also consider completing the following GISTnet courses:

C23u—PGA's: Introduction to Partner Government Agencies with U.S. Import Requirements [Enroll now]

There are over 50 Partner Government Agencies with electronic filing capabilities. This course will only cover those that have documents that must be submitted through ACE, whether through a PGA message set or Document Image System (DIS). There will be a brief introduction of each, including what they do, the electronic documents needed, where their regulations are found and links to their websites for further import information. The intention is to create an intermediate course based on each, similar to C14u—Food and Drug Administration Regulated Imports.

C43u—USMCA Basics for Importers [Enroll now]

This course will provide an overview of the United States-Mexico-Canada Free Trade Agreement (USMCA), which entered into force on July 1, 2020. The USMCA replaced the North American Free Trade Agreement (NAFTA), which was in effect since 1994. The USMCA is a comprehensive and modern trade agreement that covers a wide range of topics, such as trade in goods and services, digital trade, intellectual property, labor, environment, customs, rules of origin, and dispute settlement.

The USMCA aims to strengthen the three countries' economic integration and competitiveness, while promoting fair trade practices and enhancing cooperation on various issues of mutual interest. The USMCA also reflects the changes and challenges of the 21st-century economy, such as the growth of e-commerce, the protection of data privacy, the enforcement of labor rights, and the preservation of the environment.

This course is for anyone responsible for preparing USMCA documentation or that is involved with international imports to the U.S. from Canada or Mexico. This course covers the main features and benefits of the USMCA, as well as the requirements and procedures for exporting and importing goods and services under the USMCA. We provide useful information and resources to help navigate the USMCA and take advantage of the opportunities it offers.

C208u—Determining Antidumping and Countervailing Duty [Enroll now]

This course dives into the nitty-gritty of Antidumping and Countervailing duties. Beginning with the investigative process, we walk through determining the applicability of an order, filing the entry, obtaining the reimbursement certificate, liquidation and other post-entry aspects, importer best practices, and the penalties for non-compliance.

C9801u—Classification and Documentation for Goods Exported and Returned to the U.S., Not Advanced or Improved (HTSUS9801) [Enroll now]

This short 1-hour course covers goods that qualify for classification in Chapter 98, Subchapter 1 under heading 9801. These shipments have been exported from the United States and returned without being advanced or improved. Some of these goods were originally manufactured in the United States and some had duty paid on them the first time they entered the country. Documentation requirements will also be covered.

C9802u—Classification and Documentation for Articles Exported and Returned, Advanced or Improved Abroad (HTSUS9802) [Enroll now]

This short 1-hour course covers goods that qualify for classification in Chapter 98, Subchapter 2 under heading 9802. This includes training and practice classifying shipments that have been exported from the United States and returned after being advanced or improved. Documentation requirements for U.S. goods repaired, altered or processed abroad and articles manufactured abroad with U.S. Content are also covered.

CB1u—Intro to U.S. Customs Brokerage: Part 1, The Players, Functions and Business of a Customs Broker [Enroll now]

This the first of the nine-part series of introductory courses in the practical work of U.S. customs brokerage work groups. Each is designed to help "jump start" a new trainee or facilitate the transition of a person with related experience, such as freight forwarding, to the tasks performed by brokers.

This training is about what customs brokers actually do—their operational functions and the business of customs brokerage. It serves as a foundation for a wide range of subsequent, more in-depth training based on particular job assignment.

If you are new to the business of customs brokerage or acting as an importer, these courses will accelerate your understanding of responsibilities, regulatory environment and operational work flow of importing goods into the U.S. For those of you who already have some experience, these courses will fill in gaps in your operational knowledge, as well as add "big picture" understanding of import requirements.

Note: Although the operational particulars in which customs brokerage takes place varies with the transportation mode, these initial courses are applicable to all operational environments.

CB2u—Intro to U.S. Customs Brokerage: Part 2, Customs Broker Transactions, Supervision and Work Flow [Enroll now]

This the second of the nine-part series of introductory courses in the practical work of U.S. customs brokerage work groups, and should be taken after completion of Intro to U.S. Customs Brokerage, Part 1, for proper continuity (See the syllabus for Part 1 for more information).

This course delves deeper into operational aspects of customs brokerage, beginning with import carrier and importer responsibilities prior to arrival of a shipment to be imported. We next address starting a broker transaction and understanding the full range of possible customs entry procedures which may be used to meet a client's need. We conclude with how broker operations are typically organized and supervised, and the CBP requirement for "Responsible Supervision."

Note: The actual processing of a customs entry is covered in Part 9 of this introductory course series.

CB3u—Intro to U.S. Customs Brokerage, Part 3: Cargo Release Processing; Surety Bonds [Enroll now]

This the third of the nine-part series of introductory courses in the practical work of U.S. customs brokerage work groups, and should be taken after completion of the prior 2 courses for proper continuity:

This course begins with transportation information required for a customs release. Next we address entry and non-entry types and conclude with importer and surety bond information.

Note: Part 9 of this introductory course series covers the actual processing of a customs entry.

CB4u—Intro to U.S. Customs Brokerage, Part 4: Documentation and Admissibility; Product Compliance and Marking Requirements [Enroll now]

This the fourth of the nine-part series of introductory courses in the practical work of U.S. customs brokerage work groups, and should be taken after completion of the prior 3 courses for proper continuity:

This course begins with documents necessary for specific imports by country and by product. Next we address admissibility issues and product compliance. The course concludes with marking requirements for imported products.

Notes:

  1. The actual processing of a customs entry is covered in Part 9 of this introductory course series.
  2. If you are looking for the trade agreement documentation it is now in CB7u—Intro to U.S. Customs Brokerage, Part 7: Trade Agreements and Supporting Documentation

CB5u—Intro to U.S. Customs Brokerage, Part 5: U.S. Customs Tariff (HTSUS) Classification [Enroll now]

This the fifth of the nine-part series of introductory courses in the practical work of U.S. customs brokerage. This is a comprehensive "nuts and bolts" training in how to properly classify goods in the U.S. customs tariff. You will learn the structure of the Harmonized Tariff Schedule of the United States ("HTSUS") and how to apply the HTS classification steps known as General Rules of Interpretation ("GRIs") to most types of products. The Additional Rules of Interpretation, general notes, and the most commonly used special provisions in the HTSUS (Chapter 98 and 99), are introduced.

This course is updated at the beginning of each year to reflect the amendments to the basic HTSUS publication. Links to the online version and to download the current HTSUS are provided. However, some students may find it more convenient to use the HTSUS in paper format to complete the practical exercises.

Use this course to rapidly train staff newly assigned to handle HTSUS and to fill in the gaps for existing staff who perform basic classification but who have not been formally trained.

For drill and practice purposes after taking this course, assign C8u—HTSUS Classification Post Evaluation; Learning by Practice and Simulation. Please note, there is also a final exam for certification purposes at the end of C8u.

Important: This course can be taken out of sequence if so desired.

CB6u—Intro to U.S. Customs Brokerage, Part 6: Customs Appraisement, Value and Duty Calculation [Enroll now]

This the sixth of the nine-part series of introductory courses in the practical work of U.S. customs brokerage.This course provides a basic understanding of the six methods of appraisement for valuation and duty calculation. These methods of appraisement form the basis of appraisement that the World Trade Organization created so that all importers are treated fairly. Since transaction value is the most common type of appraisement used, there is more comprehensive coverage of the allowed additions and subtractions from the price paid or payable.

Customs Appraisement, Value and Duty Calculation is a segment taken from the sixth course in the Intro to U.S. Customs Brokerage series covering Transaction Value and ABI Entry Processing.

Important: This course can be taken out of sequence if so desired.

CB7u—Intro to U.S. Customs Brokerage, Part 7: Trade Agreements and Supporting Documentation [Enroll now]

This is the seventh of the nine-part series of introductory courses in the practical work of U.S. customs brokerage. This course is designed to give a general overview of each trade agreement and the supporting documentation required. Customs Brokers must learn how to properly recognize and assess whether special treatment is in order based on the country of origin and understand when to question the information. Customs brokers must also understand the ramifications of incorrect processing.

Important: This course can be taken out of sequence if so desired.

Note: The actual processing of a customs entry is covered in Part 9 of this introductory course series.

CB8u—Intro to U.S. Customs Brokerage, Part 8: Post-Entry Summary Filing Operations and CBP Enforcement [Enroll now]

This is the eighth of the nine-part series of introductory courses in the practical work of U.S. customs brokerage. This course provides a basic understanding of the requirements for entry transmittal in the Automated Broker Interface (ABI) and operational sequence to get ready for inputting the entry information. Then we address operational and customs requirements post entry to include re-forwarding, liquidation of the entry, accounting including billing the customer, and recordkeeping. U.S. import violations and enforcement measures will also be covered to reiterate the administrative and criminal sanctions that can result from import violations and the ability the broker has to help thwart terrorism, smuggling and fraud.

Important: This course can be taken out of sequence if so desired.

CB9u—Intro to U.S. Customs Brokerage, Part 9: Practice Filing Entry Summary in ACE Using SmartBorder® or Similar ABI Software [Enroll now]

This course is made up of several case studies for practice in filing entry in the Automated Commercial Environment (ACE). Case studies should be taken only after completion of the prior 8 courses in the "Introduction to U.S. Customs Brokerage" series, for proper continuity. This requirement can be waived for entry-writers with prior training:

In this course we offer Air, Ocean and Border Case studies to provide practice with obtaining information from sample documents, determining whether trade agreements or partner government agencies are involved, duty, fees, entry type, importer of record, continuous vs. single entry bond, etc.

The case studies require the use of ACE software in the ABI system with the capability to create an entry summary and single entry bond without transmission to CBP, and a customer invoice. All three documents must be able to be printed. If your ABI system does not have this functionality, GISTnet has chosen SmartBorder® as the ABI system to use as a testing platform for users taking this course. Please read the SmartBorder® system requirements.

Please note: company-specific case studies can be created using any software that has a test system using any type of documentation. For inquiries email at staff@gistnet.com.

CB10u—Customs Broker's Licensure Exam Preparation: Learning by Practice and Simulation [Enroll now]

This course provides training in the subject matter and competencies needed to pass the U.S. Customs Broker's exam. One of the "best practice" ways to study is by using past exams because new questions may be worded similarly or may be reused. The majority of questions in this course will be from the most recent exams but there will be updated questions spanning the past 15+ years of previous exams. CBP no longer posts exams older than 5 years but they do use questions from older exams. This is one of the few places to find these questions. About 17% of the questions in new exams are repeated from previous years. In the April 2023 exam there were 16 questions repeated from previous exams which is 20% of the exam.

Suggested study material is provided at the beginning of each module. This includes specific areas where the questions will come from. With this information, time will not be wasted studying sections that are not normally covered in the exam. Detailed feedback is provided in the practice questions for each possible correct or incorrect answer, showing the step-by-step procedures to arrive at the correct response based on the information, applicable regulations and/or tariff classification heading. With this drill and practice method, it is easy to discover and correct any weaknesses. It is recommended to allow at least 4-5 months prior to the exam for study. CBP analytics suggest in order to pass the exam over 100 hours of study are required.

Classification is approximately 20% of the broker's exam. The classification category is the one where most errors occur. If the student has not had any experience with classification, we recommend that this course is assigned after completion of "CB5u—Intro to U.S. Customs Brokerage, Part 5: U.S. Customs Tariff (HTSUS) Classification." For those who have no experience with customs brokerage, Check out the CB series 1-9u Introduction to Customs Brokerage.

Throughout the course are links to online versions of the CFR and HTSUS and other reference material needed for study. The reference materials needed for the exam are listed on the CBP CBLE webpage. These references will be provided by CBP during the exam electronically as part of the exam software, however CBP warns they must not be relied upon for the exam. CBP has also provided a sample exam to test how the software will function. It appears the pages are provided in PDF form with standard search functions that did not work properly during the April 2023 exam. We recommend purchasing the paper copies to practice with and use during the exam. Also, only one monitor is allowed, and unless the user is extremely proficient with computers the provided electronic references may be difficult to use. Paper copies of the materials may run from $300-400. In addition, CBP exam registration fee is around $390 and there is a separate fee to apply for the license once the exam is passed.

The Customs Broker Licensure Exam (CBLE) is a very difficult exam. Many people have taken it more than once. The current pass rate for people taking our course as directed, on average is 80-90%. Compare that to other courses in-person and online.

The following are the CBP licensure pass rates overall for everyone taking the exam over the last five years:

We guarantee that CB10u will help you pass the Customs Broker exam when it is completed as directed, or we will reassign you to the course one additional time, free of charge. When you pass the broker's exam, contact us and we will close out the balance of your lessons giving you 20 CCS points automatically in that year for the NCBFAA. Just send an email to staff@gistnet.com when you receive your results. There will be no points assessed for customs broker continuing education on CBLE prep courses according to CBP so they can not be used toward your triennial reporting.

If you are an NCBFAA member, go to the NCBFAA's list of on-demand courses, sign in and choose "Members View" and when you enroll you should automatically receive the subscriber price. The subscriber price is applicable for all NCBFAA members. If you are not a member of the NCBFAA and wish to become a GISTnet subscriber to receive the subscriber discount on all courses you may wish to get a GISTnet subscription

This study material is text-based and does not contain any webinars or video lectures. A subject matter expert is available at all times and will answer questions and explain anything confusing within 24 hours of being contacted.

Testimonials

CB11u—U.S. Import & Classification Knowledge Assessment Tool [Enroll now]

This single use dual assessment that consists of two 30 minute import process and classification skill evaluations. These assessments have been developed to help employers determine the level of import and classification experience of the individual who may be applying for a job or looking for advancement. It can be used as a benchmark for future training efforts to be decided or measured against as necessary. There will be no feedback given during this exam other than a correct or incorrect answer.

Students taking this assessment must have prior import and classification knowledge.

Scoring:

This assessment does not reveal the correct answers and it does not provide feedback. It will simply advise whether an answer was correct or incorrect. Administrators or supervisors may contact us to request a report with the correct answers to review with exam participants (staff@gistnet.com or 310-376-3888.).

CB15u—Customs Broker Supervision and Control [Enroll now]

Modernization of the customs broker regulations in 19 CFR 111 requires brokers applying for a national permit to provide CBP with a plan for supervision and control. CBP also recommends all brokers to develop a plan even though is is not required to be submitted. This course discusses best practices for developing these plans.

CB18u—ACE Cargo Release Business Rules and Process [Enroll now]

This course covers the Automated Commercial Environment (ACE) Cargo Release Business Rules and Process Document (BRPD) Publication No. 0875-0419 (Ver.4.0) March 17, 2025. It is for staff members with a threshold knowledge of the import process that file, work up or review entries using ACE.

This BRPD is intended to provide an overview of processes, procedures and policies associated with the filing and release of entries using ACE-inclusive of PGA import requirements.

Assigning this course can provide recordkeeping proof of reading and understanding the release process for CBP or CTPAT audit, NCBFAA or LCB accreditation.

CB21u—Lacey Act Amendment and ABI Processing [Enroll now]

This course is an overview of the Lacey Act, specifically amendments included in the 2008 Farm Bill. The information provided is beneficial for customs brokers and importers that handle certain plants and plant products including lumber, woodpulp, paper and paperboard, canes, hand tools, musical instruments, guns, furniture, billiard accessories or sculptures, for example.

Examples are included and the assessments offer practice with species, constituent elements, and number of PGA lines. We provide a look at an actual document and how it translates to electronic filing using sample screens from the Automated Commercial Environment through SmartBorder® and detailed information on requirements for completing the electronic filing. This course can be customized with screens from any ACE software system.

CB31u—Processing the Trade Remedies Imposed by Section 201 of the Trade Act of 1974 [Enroll now]

This course is for Customs Brokers and Importers filing entries for Solar Cells and Large Residential Washing Machines under Section 201 of the Trade Act of 1974. It addresses practical operational issues such as the list of affected products, the applicable HTSUS Chapter 99 tariff numbers, the consequences of failure to add the additional tariff line item and duty when applicable, importer bond sufficiency, and where to obtain additional information as further developments arise.

CB32u—Processing Additional Duties and/or Quotas Imposed by Section 232 of the Trade Expansion Act of 1962 [Enroll now]

This course is for those interested in the additional duties on Steel Mill and Aluminum products subject to Section 232 of the Trade Act of 1974. It addresses practical operational issues, the consequences of failure to add the additional tariff line item and duty when applicable, importer bond sufficiency, and where to obtain additional information as further developments arise.

CB33u—Processing Additional Duties Imposed by Section 301 of the Trade Act of 1974 [Enroll now]

This course is for Customs Brokers and importers filing entries for products from China subject to additional duties under Section 301 of the Trade Act of 1974. It addresses practical operational issues such as the list of affected products, the applicable HTSUS Chapter 99 tariff numbers, the consequences of failure to add the additional tariff line item and duty when applicable, importer bond sufficiency and where to obtain additional information as further developments arise.

CB34u—Processing Additional Duties Imposed by Section 202 of the International Emergency Economic Power Act (IEEPA) [Enroll now]

This course delves into the International Emergency Economic Powers Act (IEEPA), a critical piece of U.S. legislation that grants the President broad authority to regulate international commerce in response to national emergencies. Participants will explore the historical context, legal framework, and practical applications of IEEPA, gaining a thorough understanding of its impact on global trade, national security, and economic policy.

CB35u—Manufacturer Identification Code [Enroll now]

This is a short one-hour course on the manufacturer identification code. It details when one is required, how it is created and common errors to avoid.

Close That Sale! (Building and Closing a Sale) [Enroll now]

To estimated study time you should add 2+ hours for final action plan development and evaluation. This course teaches proven steps for effective sales, with video role play, personalization exercises, and coaching options. Concludes with a personal action plan oriented to one's particular sales situation and needed growth areas.

With this training you will:

Code of Conduct Essentials [Enroll now]

This 45-minute course, presented in a familiar news show format, is divided into brief, schedule-friendly episodes—and features interactive videos and gamification to enrich the learning experience. It explains the behaviors that are expected of individuals to create a workplace that adheres to the firm's code of conduct. Doing the right thing (acting with integrity), playing by the rules, protecting information and working together are the four pillars of the program. The course covers a range of topics including anti-corruption, avoiding conflicts of interest, antitrust, confidential information, data privacy, information security, and maintaining a respectful workplace, to name a few.

Creating a Positive Work Environment [Enroll now]

This 20-minute, interactive course provides managers with practical insights and actions to promote and communicate a positive workplace culture. Managers gain an understanding of their leadership role in rewarding positive attitudes, inspiring teamwork and stopping the spread of toxic behavior. Interactive knowledge checks and viewer email segments address common questions and reinforce how both big and small actions can accentuate the positive.

The course covers these topics and more:

Creating a Respectful Remote Workplace: Employee [Enroll now]

This 10-minute training explains how the expectations for a respectful workplace apply in remote work situations. The training covers topics such as harassment, bullying, bystander intervention and inclusion.

Creating a Respectful Remote Workplace: Manager [Enroll now]

This 15-minute training explains how the expectations for a respectful workplace apply in remote work situations. The training covers topics such as harassment, bullying, bystander intervention and inclusion. It also includes content explaining the role managers play in fostering a respectful and successful remote workplace.

Data Privacy and Information Security [Enroll now]

Information security involves the networks and computer systems that connect us to each other and the outside world. Data privacy refers to the data on that network, as well as physical records, and how we handle them. As technology advances and increases the availability of data, the challenges and threats to firms increase. Technology advances and the exponential increase in access to information raise additional challenges and threats to firms. Threats are generally assumed to be external, but often it is the employees' lack of knowledge or awareness and the subsequent actions that opens firms to security risks. In this course, we will discuss a range of data privacy, information security and asset protection concepts.

DG2u—Introduction to Dangerous Goods [Enroll now]

This course module is designed for use in creating awareness among personnel that certain materials and products are subject to specific safety requirements and restrictions when being shipped as cargo via commercial transportation carriers. This is not for use as DG/Hazmat employee certification training as required under government regulations for personnel who will be arranging, packing, marking, documenting and/or physically handling dangerous goods.

DG8u—Air Shipment of Lithium Batteries (add-on) [Enroll now]

This course module addresses in detail the international rules (ICAO Technical Instructions) covering air shipment of lithium batteries both shipped alone and when contained in or packed with equipment they will power. The U.S. DOT rules on air shipment of lithium batteries are essentially the same as the international rules. Correct application of these rules requires basic understanding of battery terminology and technical specifications, which are explained in this training with a variety of examples and practical exercises.

Important: This training is not "stand alone"; it assumes the student is already trained and certified in dangerous goods shipment requirements suitable to one's general job responsibilities.

Note: This topic is also addressed in detail in module DG22u—Dangerous Goods: Function Specific: Air Forwarder, as part of GISTnet's hazmat employee certification configuration for air forwarders. So this module should only be used to supplement hazmat certification training received from providers other than GISTnet.

DG10u—Dangerous Goods: General Awareness (basic) [Enroll now]

This course module can be used stand-alone for DG/Hazmat general awareness training for all personnel who need to understand that certain materials and products are subject to specific safety requirements and restrictions when being shipped as cargo via commercial transportation carriers. This module may also be used as the "general awareness" portion of a person's DG/Hazmat Employee certification training, noting that certification training is not complete without additional modules addressing a person's "function-specific" responsibilities, "general safety", "security awareness" and, when required, an employer "hazmat security plan".

DG11u—Dangerous Goods: General Awareness (advanced) [Enroll now]

This module provides the "general awareness" portion of a person's DG/Hazmat Employee certification training, noting that certification training is not complete without additional modules addressing a person's "function-specific" responsibilities, "general safety", "security awareness" and, when required, an employer "hazmat security plan".

DG12u—Awareness of Undeclared Dangerous Goods [Enroll now]

This module provides awareness of "indicative cargo descriptions" that suggest a shipment may contain undeclared dangerous goods/hazmat. It is specifically designed for:

  1. Stand-alone training for forwarder and transportation carrier staff so that they may exercise more care before accepting cargo that may contain DG, and refer such shipments to more highly trained personnel to make a further determination.
  2. Inclusion in DG/Hazmat employee certification training.

Employee certification training is not complete without additional modules addressing a person's "function-specific" responsibilities, "general safety", "security awareness" and, when required, an employer "hazmat security plan".

DG15u—Dangerous Goods: General Awareness & Air Forwarder Function-Specific (IATA only) [Enroll now]

This course is designed for air forwarders who use the IATA Dangerous Goods Regulations as their primary resource in complying with DG regulations. It provides the "general awareness" and "function-specific" components of required training, as addressed in the IATA DGR, and consistent with U.S. DoT HMR, for certification as a "hazmat employee" needed to process DG shipments for air transportation plus connecting truck transportation.

Important: This course does not addresses the "general safety" nor "security awareness" training components needed for "hazmat employee" certification under U.S.DoT rules. However, for air forwarders, the separate OSHA-mandated safety training plus the TSA-mandated IAC air cargo security training will cover these additional training requirements for certification.

For personnel who are to be cross-trained in processing shipments by transportation modes other than air and connecting ground transportation, separate courses should be used to minimize redundant training. Refer to our course matrix or contact GISTnet for more information.

DG20u—Dangerous Goods, Function Specific: Customs Brokerage [Enroll now]

This module provides the "function specific" portion of DG/Hazmat Employee certification training for personnel working in customs brokerage, including import traffic and shipment reforwarding.

Important: Employee certification training is not complete without additional modules addressing "general awareness", "general safety", "security awareness" and, when required, an employer's "hazmat security plan".

DG21u—Dangerous Goods: Function Specific: Forwarder (Base) [Enroll now]

This module provides the basis for the "function specific" portion of DG/Hazmat Employee certification training for personnel performing freight forwarding tasks and responsibilities across all modes of transportation. Forwarding personnel arranging shipments via air transportation should additionally complete the add-on module DG22u—Dangerous Goods: Function Specific: Air Forwarder, which addresses additional restrictions and requirements when shipping DG cargo by air. Forwarding personnel arranging shipments via ocean and inland waterway vessel transportation should additionally complete the add-on module DG23u—Dangerous Goods: Function Specific: Ocean Forwarder, which addresses additional issues related to vessel shipment.

Important: Employee certification training is not complete without additional modules addressing "general awareness", "general safety", "security awareness" and, when required, an employer's "hazmat security plan".

DG22u—Dangerous Goods: Function Specific: Air Forwarder [Enroll now]

This is an add-on module to DG21u—Dangerous Goods: Function Specific: Forwarder (Base) to complete the the "function specific" portion of DG/Hazmat Employee certification training for personnel performing air freight forwarding tasks and responsibilities.

Important: Employee certification training is not complete without additional modules addressing "general awareness", "general safety", "security awareness" and, when required, an employer's "hazmat security plan".

DG23u—Dangerous Goods: Function Specific: Ocean Forwarder [Enroll now]

This is an add-on module to DG21u—Dangerous Goods: Function Specific: Forwarder (Base) to complete the "function specific" portion of DG/Hazmat Employee certification training for personnel performing ocean freight forwarding tasks and responsibilities.

Important: Employee certification training is not complete without additional modules addressing "general awareness", "general safety", "security awareness" and, when required, an employer's "hazmat security plan".

DG26u—Dangerous Goods: Function Specific: Terminal Staff [Enroll now]

This module provides the "function specific" portion of DG/Hazmat Employee certification training for cargo terminal and distribution center personnel, and part of the function-specific training for truck drivers.

Important: Employee certification training is not complete without additional modules addressing "general awareness", "general safety", "security awareness" and, when required, an employer's "hazmat security plan".

DG27u—Dangerous Goods: Function Specific: Truck Driver/Dispatcher [Enroll now]

This module, together with DG26u—Dangerous Goods: Function Specific: Terminal Staff, provides the "function specific" portion of DG/Hazmat Employee certification training for truck driver/dispatcher personnel.

Important: Employee certification training is not complete without additional modules addressing "general awareness", "general safety", "security awareness" and, when required, an employer's "hazmat security plan".

DG70u—Dangerous Goods: Radioactive Materials for Shippers and Forwarders [Enroll now]

This course provides advanced awareness and procedural training in the shipment of radioactive materials (RM) by all modes of transportation. Coverage here significantly exceeds the Class 7 general awareness training found in most general-purpose DG certification training, and assumes the student has already been trained and certified in general dangerous goods shipping requirements. It is intended as advanced training for shippers, freight forwarders and other transportation personnel who will physically handle, arrange shipment of and/or load radioactive materials (other than RM in limited quantities and/or excepted packaging) into overpacks and conveyances, including intermodal containers.

Important: This course is not complete employee Dangerous Goods/Hazmat certification training. Rather it should be used as an add-on to general-purpose certification training. Nor is this training sufficient to qualify a person to classify RM, design packaging for RM or apply for Competent Authority approvals.

This training does not provide function-specific level training for shippers and others responsible for preparing radioactive materials for shipment with respect to:

Competency in these functions requires a deeper understanding of the physical and chemical properties of radioactive materials, and package engineering expertise, than will be trained herein.

This course provides numerous references to the IAEA Regulations for the Safe Transport of Radioactive Material, international DG regulations (ICAO Technical Instructions, IMDG Code), and the U.S. Hazardous Materials Regulations (49 CFR 171-180). A cross-reference of references to the IATA Dangerous Goods Regulations is also provided. Full access to the IAEA regulations and the U.S. Hazardous Materials Regulations is available free on-line; access to the current version of one of the other regulations above would also be helpful but not required to complete this training.

E1u—Introduction to U.S. Export Regulation [Enroll now]

This course is an overview of the types of controls and procedural requirements which the U.S. government imposes on U.S. exports and certain other export-related activities and parties. Coverage includes the respective export-related responsibilities and regulatory requirements of the various U.S. agencies.

This course will benefit all who are becoming involved with U.S. exports for the first time, as well experienced exporters wishing to "fill in the gaps" in their understanding of the "big picture."

Individuals wishing to learn more basics about U.S. Export and related processes should also consider completing the following GISTnet courses:

E2u—U.S. Exports Subject to Controls; Export Licensing Procedures for Exporters [Enroll now]

This course, designed for exporters, covers:

This course is designed for exporters, freight forwarders and others who are:

Note: Though not a strict prerequisite, we strongly recommend taking E1u—Introduction to U.S. Export Regulation as preparation for this course.

Individuals wishing to learn more basics about U.S. Export processes should also consider completing the following GISTnet courses:

E3u—U.S. Export Clearance Requirements, Including Schedule B Classification [Enroll now]

This course covers U.S. requirements which must be fulfilled just prior to the export of goods from the U.S., with emphasis on preparation and transmission requirements for shipper's export declaration (electronic export information, EEI) using the Automated Export System (AES).

This course is designed for exporters and freight forwarders who are involved in collecting SED information, classifying products for export, and in preparing and transmitting AES records. It will also be of value for U.S. exporters responsible for supervision of these tasks and for appointing freight forwarders and other agents to perform export declarations on their behalf.

In particular, this course addresses:

E4u—Intro to U.S. Export Controls and AES for Forwarders [Enroll now]

This course provides a process-oriented introduction to U.S. export control and declaration requirements as routinely encountered in the work of a freight forwarder. This course is intended as a primer for entry-level personnel, and a means of filling in gaps that many mid-level freight forwarder clerks and customer service employees may have in their understanding of this important topic.

Everyone who documents export shipments, enters and/or transmits Electronic Export Information (EEI), and places AES exemption statements on transport documents should have this or equivalent training in order to help avoid becoming involved in export violations.

As a short introductory course, however, we do not herein address the much broader full range of U.S. export control and compliance topics. Nor do we cover all the informational requirements, forwarder authorization and other advanced issues surrounding proper preparation and transmission of EEI. These topics are covered in detail in other GISTnet courses. However, the study text for this course does contain many references and links to more detailed information as found elsewhere in the GISTnet Library should a learner wish to pursue particular topics in more detail.

E6u—U.S. Exports Subject to Controls & Export Licensing Procedures for Freight Forwarders (In Depth) [Enroll now]

This course covers:

This course is designed for freight forwarding managers and supervisors at all levels who are responsible for supervision of export operations, company export compliance programs, and staff training in U.S. export requirements and procedures.

E7u—U.S. Exports under Customs Control, Requiring Special Customs Processing or Additional AES Information [Enroll now]

This course addresses requirements and procedures for U.S. exports:

It also addresses additional AES information required for exports regulated by U.S. Government agencies other than Commerce (BIS), State (DDTC) and Treasury (OFAC).

This course is not a primer on U.S. Export Controls, use of the AES system nor export compliance. We strongly recommend in-depth experience with U.S. export controls and AES filing, or one of the following courses, as a prerequisite to this course:

Employment Law Essentials for Managers [Enroll now]

This 30-minute training covers the basics of several laws that are related to your management responsibilities and includes sections on: Interviewing and Hiring, Wage and Hour Laws, Preventing Retaliation, FMLA Basics, The Families First Coronavirus Response Act (the FFCRA), Handling Harassment Complaints, and Reasonable Accommodations. This course will help you recognize situations where these laws apply, respond appropriately in those situations, and seek additional guidance as needed.

Excel 2003 Advanced
Excel 2003 Basic
Excel 2007 Advanced
Excel 2007 Basic
Excellence in Supervision [Enroll now]

To estimated study time you should add approximately 3 hours for final action plan development and evaluation. Uses video role play, personalization exercises, and coaching options. Concludes with a personal action plan oriented to one's particular job assignment and needed growth areas.

In this course, you will learn how to:

Fair Labor Standards Act [Enroll now]

The FLSA is a federal law which establishes standards for such aspects of employment as minimum wage, overtime pay, recordkeeping and child labor. It also defines which types of work must be paid on an hourly basis and the types of work where a salary without overtime is permitted. This 20-minute course will explain key rules of the FLSA, and give you an understanding of how they apply to your job responsibilities and workplace.

FB1u—ACE and ABI (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on automated systems that communicate with CBP and PGAs. The material covered includes U.S. Customs Entry system, process and functions through the single window. ABI functionality, software, interoperability with government systems. References include ACE business rules and process document.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB4u—Antidumping and Countervailing Duty (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on antidumping and countervailing duties. The material covered includes reimbursement certificates, calculation of duties, recordkeeping, entry type codes, collection codes, and evasion investigations.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB6u—Bonded Warehouse (fill in gaps) [Enroll now]

This module does not have a study assignment per se, and assumes that the user has some existing understanding of bonded warehouses, container stations and control of merchandise including 19 CFR 19 and 144. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB7u—Broker Compliance (fill in gaps) [Enroll now]

This module does not have a study assignment per se, and assumes that the user has some existing understanding of broker compliance and 19 CFR 111. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB8u—Customs Bonds (fill in gaps) [Enroll now]

This module does not have a study assignment per se, and assumes that the user has some existing understanding of Customs Bonds and 19 CFR 113. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB9u—Calculating Duty and Fees (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on the calculation of duties and fees. The HTSUS provides duty rates for virtually every item that exists. Rates can be ad valorem, specific or a combination. These rates are calculated usually based on a quantity such as net weight or the entered value.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB13u—Calculating Entered Value (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on the calculation of entered value. Including the addition and subtractions from the invoice price to reach entered value.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB15u—Drawback (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on the Modernized Drawback Provisions of 19 CFR 190.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB22u—Fines, Penalties and Forfeitures (FP&F) (fill in gaps) [Enroll now]

This module does not have a study assignment per se, and assumes that the user has some existing understanding of fines, penalties, and forfeitures (FP&F) and 19 CFR 171. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB24u—Foreign Trade Zone (FTZ) Basics (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on U.S. Foreign Trade Zones (FTZs). The material covered includes documents required, operations that can be performed, status options for admittance.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB25u—Foreign Trade Zone (FTZ) Intermediate to Advanced (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on U.S. Foreign Trade Zones (FTZs). The material covered includes documents required, operations that can be performed, status options for admittance.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB28u—Intellectual Property Rights (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on intellectual property rights and 19 CFR 133.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB34u—Marking Country of Origin (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on U.S. Country of Origin Marking. The material covered includes how, when, and where the country of origin needs to be marked on the imported product, as well as exceptions to these requirements.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB39u—Power of Attorney & Right to Make Entry (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on powers of attorney and the right to make entry including references to 19 CFR 141.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB42u—Quota and Visa (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on quota, visa and 19 CFR 132.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB45u—Recordkeeping Requirements for Importers and Customs Brokers (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on recordkeeping requirements and 19 CFR 163.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FB52u—Customs Valuation Methodology (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on Customs valuation methodologies and 19 CFR 152.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FC1—HTS Structure and Language (fill in gaps) [Enroll now]

This fill-in-the-gaps module addresses the basics of HTS classification, including latin phrases and what they mean.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FC2—HTS General Rules of Interpretation, 1 & 2 Basic (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on the Harmonized Tariff Schedule General Rules of Interpretation 1 and 2 to the Heading and Subheading level.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FC3—HTS General Rules of Interpretation 3 (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on the Harmonized Tariff Schedule General Rules of Interpretation 3 to the Heading and Subheading level. It includes more specific classifications, mixtures and composite goods, sets put up for retail sale, classification by essential character.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FC77u—HTS Section XXII Chapter 99 Subchapter III (fill in gaps) [Enroll now]

This fill-in-the-gaps learning focuses on the trade remedies initiated by presidential proclamation or other Federal Register Notice that are found in Subchapter III of Chapter 99 (HTSUS 9903). The material covered includes instructions from the Federal Register, processing instructions from CSMS messages, CBP's website, and the notes for Heading 9903.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FC83u—HTSUS Intermediate Classification Skill Evaluation/Certification (fill in gaps) [Enroll now]

This assessment uses classification questions from the CBP exam. This assessment can be used to determine the level of classification experience of an individual, as a benchmark for improvement, or used as a method of certification for individuals handling classification which an organization.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

Please note: Students taking this assessment must have prior classification training or experience.

FE1u—U.S. Export Regulations Overview (fill in gaps) [Enroll now]

This fill-in-the-gaps learning provides an overview of the reasons for control of US exports, forms which controls may take and the USG agencies responsible for this.

Important: This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should instead take a regular GISTnet course covering this topic .

FE2u—General U.S. Export Requirements; Exports Subject to the EAR (fill in gaps) [Enroll now]

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FE3u—EAR Export Prohibitions; Controls Based on Transaction Parties and Destination Countries (fill in gaps) [Enroll now]

This learning module addresses the basis on which the U.S. restricts exports, the EAR General Prohibitions, and export controls based on denied transaction parties and destination countries. This contains U.S. regulatory information, and is an advanced topic.

Note that U.S. export restrictions are based on three factors:

  1. Parties to the transaction:
  2. Destination country; and,
  3. Commodity (product) being exported.
This module addresses the first 2 of these 3 factors.

This module contains U.S. regulatory information, and is an advanced topic.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FE4u—U.S. Export Restrictions Based On National Security, Foreign Policy, Short Supply, Controlled Substances (fill in gaps) [Enroll now]

This learning module addresses U.S. export restrictions (controls) based on Commodity (product) being exported. Note that U.S. export restrictions are based on three factors:

  1. Parties to the transaction,
  2. Destination country, and
  3. Commodity (product) being exported.

This module addresses the third of these factors for product categories indicated. It contains U.S. regulatory information, and is an advanced topic.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FE5u—Additional U.S. Commodity-Based Export Controls and Requirements (fill in gaps) [Enroll now]

This learning module addresses U.S. export restrictions (controls) and processing requirements affecting commodities not regulated by Department of Commerce (BIS) and/or U.S. Department of State (DDTC).

This module contains U.S. regulatory information, and is an advanced topic.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FE6u—EAR 10 Prohibitions, Commodity Control List (fill in gaps) [Enroll now]

This module addresses the EAR "Ten Prohibitions, using the EAR CCL to determine requirement for a DOC export license, or the non-requirement for a license ("NLR").

This module contains U.S. regulatory information, and is an advanced topic.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FE7u—Export License Exceptions and License Application Responsibilities (fill in gaps) [Enroll now]

This module addresses the various EAR license exceptions, conditions placed on each. It also addresses responsibilities for EAR license application when a license is required.

This module contains U.S. regulatory information, and is an advanced topic.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FE8u—DOC Export License Requirements and Application Procedure (fill in gaps) [Enroll now]

This module addresses the requirements and procedure for Department of Commerce (DOC) export license application. This module contains U.S. regulatory information, and is an advanced topic.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FE9u—Export Licensing of Defense Articles by State Department/DDTC (fill in gaps) [Enroll now]

This module addresses the export licensing of Defense Articles (items listed on the U.S. Munitions List). Regulating and issuing licenses for export of these items is performed by the U.S. Directorate of Defense Trade Controls (DDTC), under the U.S. State Department.

This module contains U.S. regulatory information, and is an advanced topic.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FE10u—Enforcement of U.S. Export Law and Regulations (fill in gaps) [Enroll now]

This module addresses the various ways that the U.S. government, through multiple agencies, enforces U.S. export regulations and controls. This module contains U.S. regulatory information, and is an advanced topic.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FE20u—Schedule B Classification Basics (fill in gaps) [Enroll now]

This module addresses process steps in using the U.S. Schedule B for classification of goods to be exported for purposes of transmitting electronic export information (EEI). The Schedule B classification is used by the DOC, Census Bureau, Foreign Trade Division, to compile and report U.S. Export statics. This module also addresses the value to be provided for EEI, which may not be the same as that appearing on the exporter's commercial invoice.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FE21u—U.S. Export Clearance; AES & Requirements at Time of Export (fill in gaps) [Enroll now]

This module addresses the U.S. export clearance process using the Automated Export System (AES), confidentiality of the information, and responsibilities of export and agent.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should instead take a regular GISTnet course covering this topic .

FE22u—AES-EEI Basics, Required Information (fill in gaps) [Enroll now]

This module addresses concerns and exceptions to the requirement for a U.S. exporter or its agent to transmit electronic export information (EEI), and the specific data that must be collected and transmitted. This module contains U.S. regulatory information.

Important: This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should instead take a regular GISTnet course covering this topic .

FE23u—Exports In-Bond, In-Transit, and Subject to Carnets and TIBs (fill in gaps) [Enroll now]

This module addresses U.S. exports which require interaction between the exporter or his agent (e.g., forwarder) immediately prior to export in order to accomplish a required U.S. CBP procedure other than U.S. export control enforcement. This module contains U.S. regulatory information and is an advanced topic.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FE24u—Forwarder Responsibility for Export Compliance and Advice (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses what a forwarder must do, in practical terms, with respect to its own U.S. export compliance and providing export compliance advise to shippers. This module contains U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should instead take a regular GISTnet course covering this topic .

FF1—Ocean Forwarder: Shipping Quotations (fill in gaps) [Enroll now]

This module addresses the preparation by an ocean forwarder of a shipping quotation for a shipper.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FF2—Ocean Forwarder: Route and Book Cargo (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses operational tasks of ocean forwarder with respect to routing and booking cargo.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should instead take a regular GISTnet course covering this topic.

FF3—Ocean Forwarder: Pick Up & Dispatch Cargo (fill in gaps) [Enroll now]

This module addresses pick-up and dispatch of cargo as typically arranged by an ocean forwarder.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FF4—Ocean Forwarder: B/L Instructions, Destination Country Documents, Cargo Insurance (fill in gaps) [Enroll now]

This module addresses preparation of documentation for an ocean shipment as performed by an ocean forwarder.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FF5—Ocean Forwarder: Foreign Collections, Document Distribution (fill in gaps) [Enroll now]

This module addresses preparation of shipping and bank collection documents for an ocean shipment for which a documentary draft will be used to collect the value of the goods.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FF6—Ocean Forwarder: Shipment Tracking, Destination Services & Claims (fill in gaps) [Enroll now]

This module addresses shipment tracking and optional services an ocean forwarder may be called upon to provide after the shipment arrives in the destination country, including customs clearance and delivery to the ultimate consignee, and assistance in preparing cargo loss and damage claims.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FF7u—NVOCC Operations (fill in gaps) [Enroll now]

This module addresses the operation of an NVOCC in general, and in particular via U.S. ports under Federal Maritime Commission regulations.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FF11—Air Forwarder Relationships with Airlines & Truckers (fill in gaps) [Enroll now]

This module addresses air forwarder relationships with the airlines and truckers who actually accomplish the transportation under the forwarders air waybill.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FF12—Air Forwarder Networks and Other Relationships; IATA Cargo Agency (fill in gaps) [Enroll now]

This module addresses at an overview-level air forwarder relationships with other entities, including (1) operational networks/agents needed for cargo consolidation and 3PL functions, (2) cargo insurance brokers, (3) customs brokers, (4) government regulators, (5) IATA with respect to acting as an IATA Cargo Agent.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FF13—Air Forwarder Consolidation & Breakbulk Operations (fill in gaps) [Enroll now]

This module addresses the benefits of air cargo consolidation to both shippers and forwarders, options forwarders have to achieve lower cost rates, including co-loading, the air cargo co-loading process, forwarder gateway operations, and the functions of the destination airport breakbulk agent.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FF20—Forwarder Challenges with Incoterms; Extended Logistics Services (fill in gaps) [Enroll now]

This module addresses how a forwarder relies the applicable shipment delivery term (Incoterm) as guidance in preparing shipping quotations and in handling shipments, how to determine shipment requirements when the seller or buyer have not specified the delivery term, and various challenges that can arise in the absence of a stated delivery term, and how to resolve such challenges.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FF21—Packaging, Acceptance and Physical Handling of Cargo (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses air forwarder and trucker good practice with respect to the packaging, acceptance and handling or air cargo.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should instead take a regular GISTnet course covering this topic.

FG1—Incoterms Basics (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses basic concepts and rules concerning Incoterms (delivery terms), including respective buyer and seller responsibilities under all terms.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG2—Incoterms: EXW (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses the particular responsibilities of seller and buyer under EXW terms, and avoiding or solving problems that can arise. EXW terms may be used with any mode of transportation.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG3—Incoterms: FCA (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses the particular responsibilities of seller and buyer under F terms in general, and FCA in particular, while avoiding or solving problems that can arise. FCA terms may be used with all modes of transportation.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG4—Incoterms: FAS and FOB (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses the particular responsibilities of seller and buyer under delivery terms FAS and FOB, while avoiding or solving problems that can arise. These terms are not appropriate for cargo shipped in intermodal container by vessel. Rather, they are only for use when the seller is responsible for delivering cargo directly to a vessel that will be chartered or otherwise arranged for by the buyer. These terms are typically encounter when shipping bulk cargo; large quantities of project cargo and construction material; vehicles aboard ro-ro vessels; and/or large items to be shipped on deck.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG5—Incoterms: C Terms (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses the particular responsibilities of seller and buyer under the various "C" delivery terms. CPT and CIP terms are appropriate for all modes of transportation, except when the seller is responsible for delivering the cargo directly to a vessel that the seller arranges for at the expense of the buyer, in which case CFR or CIF terms should be used.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG6—Incoterms: D Terms (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses the particular responsibilities of seller and buyer under the various "D" delivery terms. "D" terms are suitable for use with all modes of transportation.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG7—Incoterms: Forwarder Challenges (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses various problems that forwarders may face in arranging cargo transportation under seller or buyer stated or implied delivery terms.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG8—Incoterms: Recognizing Differences Among Incoterms (fill in gaps) [Enroll now]

This fill-in-the-gaps learning module provides drill and practice to sharpen one's understanding of the differences among the various Incoterms on respective responsibilities of the seller vs. buyer. This learning is supplemental, and assumes a prior understanding of the purpose of using Incoterms and respective Incoterms.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG9—Units of Measure, Currency, Time, Length/Distance, Area (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses practical math that a person engaged in forwarding, customs brokerage and international trade may face in performing their operational and sales tasks.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG20—Payment Terms: Basics (fill in gaps) [Enroll now]

This Fill-in-the-Gaps learning module covering various payment terms used in international trade, including documentary draft collections, but not letter of credit.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG21—Payment Terms: Letters of Credit (fill in gaps) [Enroll now]

This fill-in-the-gaps learning module addresses letter of credit characteristics and fulfilling the terms of a letter of credit at time of shipment.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG30—Destination Country Law and Regulation; Transportation and Transit Requirements (fill in gaps) [Enroll now]

This fill-in-the-gaps learning module addresses destination country requirements relating to cargo transportation that a shipper and/or forwarder in the origin country must comply with or consider in carrier selection and routing.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG31—Destination Country Regulation of Imports (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses, at an overview level, various means by which national governments regulate importation of goods into their country.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG32—Destination Country Customs Clearance Requirements (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses typical customs clearance requirements in any destination country that a person engaged in exporting and international forwarding should be aware of and be able to prepare shipping documents as required.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG33—Customs Requirements that Vary by Country (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses a variety of types of customs clearance requirements that vary from one country to another. These requirements are subject to change on sometimes very short notice. Accordingly, exporters and international forwarders must frequently check current requirements for each country to which shipments will be sent with the consignee, a customs clearance agent in the country, and/or via a detailed reference.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG35u—ATA Carnets: Basics (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses the basic ATA Carnet function, benefits, documentation and operation to facilitate customs entry and exit for goods which will be temporarily exported/imported, and returned to the origin country. This includes information specific to use of ATA Carnets in the U.S.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG36u—ATA Carnet Application (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses how to apply for an ATA Carnet. This module contains information on applying for an ATA Carnet in the U.S.

This module is an advance-level topic. It assumes that the user has accumulated some existing understanding of this topic, and does not have a study assignment per se. For a person with little prior understanding of this topic, a regular GISTnet course covering this topic should be assigned instead. For a person with little or no prior understanding of this topic, a regular GISTnet course covering this topic should be assigned instead.

FG37u—ATA Carnet Export/Import Procedures (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses operational challenges in using ATA Carnets, and how to avoid costly problems. This module contains U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FG38u—Closing Out a Carnet; Forwarder-Customs Broker Operational Challenges (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses operational challenges that regularly arise with export and import use of ATA Carnets, and how to anticipate and avoid problems, and how to mitigate problems after the fact. This module contains U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FS1—Supply Chain Management: Basic Concepts and Risks (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses supply chain management basic concepts and risks. This module contains U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FS2u—Supply Chain Security, U.S. Regulations & Programs (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses general supply chain security concerns, and U.S. government programs to help ensure cargo security. This module contains U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FS3u—U.S. CTPAT Requirements (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses the general requirements that are applicable to all entities regarding the CBP Customs Trade Partnership Against Terrorism (CTPAT) program revised in 2020. It does not address requirements that are specific to a particular entity. This module contains U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FS4u—U.S. Importer Security Filing (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses the U.S. CBP requirement for Importer Security Filing (ISF). This module contains U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT1—Cargo Transportation: Basic Concepts and Issues (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses basic concepts and issues common to all modes of cargo transportation, some of which, though operationally or legally important, are overlooked in typical OJT learning experience.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT2u—Carrier Regulation and Tariffs (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses types of transportation carrier government and industry self regulation.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT3—Types of Shipping Rates/Charges by Transportation Mode (fill in gaps) [Enroll now]

This fill-in-the-gaps learning module addressing shipping rates and charges used in each transportation mode.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT4—Transport Documents: Types and Functions (fill in gaps) [Enroll now]

This learning module addresses the use and characteristics of various mode transport documents (e.g., ocean/intermodal bill of lading, air waybill, truck waybill)

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT5u—Ocean Shipping Basics (fill in gaps) [Enroll now]

This learning module addresses the basic characteristics, types of vessels, routings, transit times and other factors important to use of ocean shipping. This module includes U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT6u—Through Intermodal Shipping (fill in gaps) [Enroll now]

This learning module addresses basic issues a shipper and forwarder should understand about the services needed to accomplish through intermodal shipping, including the use of a through intermodal bill of lasing. This module includes U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT7u—Bill of Lading Basic Characteristics (fill in gaps) [Enroll now]

This learning module addresses the basic and optional characteristics of an ocean or through intermodal bill of lading. This module includes U.S. regulatory information. See also learning modules FT8 covering forms of consignment and FT9u covering preparation and use.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT8—Bill of Lading Forms of Consignment (fill in gaps) [Enroll now]

This learning module addresses the the various forms of consignment that can be used with ocean or through intermodal bill of lading. This module includes U.S. regulatory information. See also learning modules FT7u covering basic characteristics and FT9u covering preparation and use.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT9u—Bill of Lading Preparation and Options (fill in gaps) [Enroll now]

This learning module addresses the preparation and appropriate options when preparing instructions to an ocean carrier as to issuance of ocean and intermodal bills of lading. This module includes U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT10u—U.S. FMC Regulation of Ocean Shipping (fill in gaps) [Enroll now]

This learning module addresses the scope, legal basis, and methods by which the U.S. Federal Maritime Commission (FMC) regulates ocean carriers, both VOCC and NVOCC. This module includes U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT11u—U.S. FMC Regulation of Forwarders (OTIs) (fill in gaps) [Enroll now]

This learning module addresses the regulation of U.S. ocean forwarders by the U.S. Federal Maritime Commission. This module includes U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT12u—U.S. FMC Regulation of NVOCCs (OTIs) (fill in gaps) [Enroll now]

This learning module addresses the particular requirements through which the U.S. Federal Maritime Commission (FMC) regulates Non-Vessel Operating Common Carriers, commonly referred to as "NVOCCs" or simply "NVOs". This module includes U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT20—Air Cargo Transportation (fill in gaps) [Enroll now]

This learning module addresses the characteristics of air cargo transportation in practical terms useful to a shipper and forwarder.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT21—Air Waybill Preparation and Use (fill in gaps) [Enroll now]

This module addressed the preparation and use of an air waybill, both airline and forwarder house air waybills.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT22u—Truck Transportation: Basics (fill in gaps) [Enroll now]

This module addresses truck transportation, inclusive of U.S. regulations as to size and weight.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT23u—Dangerous Goods Regulations (Introductory Awareness) (fill in gaps) [Enroll now]

This learning addresses one's introductory-level awareness of dangerous goods transportation regulation and requirements as a shipper or forwarder under the international rules. We are particularly concerned that you be able to recognize undeclared ("hidden") dangerous goods which you are in a position to physically handle or arrangement shipment for. This is definitely not training designed to qualify one to classify, package, document, physically handle nor arrange for shipment of dangerous goods.
This module contains U.S. regulatory information.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT24—Cargo Preparation & Packaging (fill in gaps) [Enroll now]

This learning module addresses the vulnerabilities of various types of cargo and how to prepare and package cargo to help avoid loss and damage.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT25—Cargo Risk Management and Loss Prevention: Basics (fill in gaps) [Enroll now]

This module addresses physical and financial strategies to reduce the risk of cargo loss and damage.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT26—Cargo Insurance Benefits and Basic Concepts (fill in gaps) [Enroll now]

This learning module addresses the merits of cargo insurance and basic concepts.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT27—Insurable Shipping Risks (fill in gaps) [Enroll now]

This module addresses shipping risks that are, and are not, insurable.

This module is an advance-level topic. It assumes that the user has accumulated some existing understanding of this topic, and does not have a study assignment per se. For a person with little prior understanding of this topic, a regular GISTnet course covering this topic should be assigned instead. For a person with little or no prior understanding of this topic, a regular GISTnet course covering this topic should be assigned instead.

FT28—Obligations of Insured; Cargo Insurance Certificates (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses the uses of and how to prepare a Cargo Insurance Certificate.

This module is an advance-level topic. It assumes that the user has accumulated some existing understanding of this topic, and does not have a study assignment per se. For a person with little prior understanding of this topic, a regular GISTnet course covering this topic should be assigned instead. For a person with little or no prior understanding of this topic, a regular GISTnet course covering this topic should be assigned instead.

FT29—Discovery of Cargo Loss and Claim Procedures (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses what a shipper, consignee or agent must do immediately upon first learning of cargo loss or damage, whether insured or not, and then how to process a claim under insurance or carrier liability.

Important: This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should instead take a regular GISTnet course covering this topic .

FT30—Cubic Measurement in Shipping (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses working with cubic measurement as applied to shipping situations.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT31—Pressure and Loads (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses working with pressure and loads in cargo transportation.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

FT32—Temperature, Distance vs. Time and Fuel Consumption (fill in gaps) [Enroll now]

This fill-in-the-gaps learning addresses working with temperature, distance vs. time and fuel consumption.

This module does not have a study assignment per se, and assumes that the user has some existing understanding of the topic. A person with little or no prior understanding of this topic should take a regular GISTnet course covering this topic instead.

HIPAA and TMPA for Covered Entities and Business Associates [Enroll now]

This 30-minute interactive course is designed for employees of covered entities and business associates with access to Protected Health Information (PHI). After taking this course, you will understand how to protect PHI under HIPAA's Privacy Rule (including limits on the use and disclosure of PHI) and under HIPAA's Security Rule (using appropriate administrative, physical, and technical safeguards). You will also learn about what must happen following a data breach following HIPAA's Breach Notification Rule. The course covers HIPAA as amended by the HITECH Act and Texas-specific rules under the Texas Medical Practice Act (TMPA).

IB1u—Introduction to Customs Brokerage (U.S.) [Enroll now]

This course provides an overview of the services provided by customs brokers in the U.S. It is intended for:

See also course IF1u—Introduction to International Forwarding (U.S.).

For entry-level forwarder personnel hired or transferred into operational positions, more in-depth training is needed. Refer to other operationally oriented courses in the GISTnet Course Catalog.

IF1u—Overview of International Air and Ocean Forwarding (U.S.) [Enroll now]

This course provides an overview of the services provided by international freight forwarders, with focus on air and ocean cargo transportation. It is intended for:

See also course IB1u—Overview of U.S. Customs Brokerage: Import Process, Operations and Relationships.

For entry-level forwarder personnel hired or transferred into operational positions, more in-depth training is needed. Refer to other operationally oriented courses in the GISTnet Course Catalog.

IF2—Forwarder/Customs Broker Intro to Carrier Liability, Cargo Insurance, & Steps Upon Discovery of Loss/Damage [Enroll now]

This is an introductory-level course for junior freight forwarder and customs clearance staff with respect to:

This course is not a detailed treatment of these topics. However, the student will have access to the GISTnet Library for considerably more details as may be of interest. GISTnet also provides detailed level training (T6, T8, T9) for those responsible for deciding on specific insurance coverages, types of cargo insurance policies, arranging and documenting cargo insurance, and preparing and pursuing claims for cargo loss and damage against carriers and insurance companies.

Interview Compliance and Fair Hiring [Enroll now]

Job applicants are protected from illegal discrimination during the hiring process. Traliant's 20-minute course, Interview Compliance and Fair Hiring, explains how discrimination can occur in recruiting, interviewing, and hiring—and provides guidelines for handling your hiring-related responsibilities in a fair and legal manner.

Managing Difficult Employees [Enroll now]

This 20-minute interactive course provides managers with insights and practical steps on how to handle difficult employees and disruptive behaviors. Realistic examples of different types of behaviors and situations, along with challenge questions and interactions, strengthen engagement and boost learning.

The course covers:

OF1u—Introduction to Cargo Transportation for Ocean Forwarders & NVO Operations Staff (U.S.) [Enroll now]

This is the initial foundation course in GISTnet's career development sequence in U.S. ocean forwarding and NVO operations. It addressed fundamentals of cargo transportation applicable to all modes (e.g., role of the forwarder, cargo transportation imperatives, operational characteristics of each mode, types of shipper-carrier relationships, government regulation, tariffs, types of freight rates).

It is designed for use as:

OS1u—Workplace Safety for Warehouse & Cargo Terminal Workers (U.S.) [Enroll now]

This course is designed to meet general safety training for personnel who physically handle and/or work in close proximity to inventory in warehouses and cargo in cargo terminals. It addresses a variety of OSHA-mandated safety standards and training for these types of facilities.

Important: This course does not provide forklift operator safety training as required by OSHA nor safe operation of cargo vehicles. GISTnet provides separate forklift operator training and various HazMat courses for safety as relates to handling dangerous goods

OS1u-S—Seguridad del Lugar de Trabajo para Trabajadores de Terminales de Carga y Almacén (EE.UU.) [Enroll now]

Este curso está diseñado para cumplir con el entrenamiento de seguridad general para personal que físicamente maneja y/o trabaja en proximidad cercana a inventario en terminales de carga y almacén. Aborda una variedad de normas de seguridad exigidas por OSHA y el entrenamiento para este tipo de instalaciones.

Importante: Este curso no provee el entrenamiento de seguridad del operador de montacargas requerido por OSHA ni operación segura de vehículos de carga. GISTnet provee entrenamiento por separado para operadores de montacargas y varios cursos de HazMat para la seguridad relacionada con el manejo de mercancías peligrosas.

OS2u—Workplace Safety for Office Workers (U.S.) [Enroll now]

This course is designed to meet general safety training for personnel who work in offices, including offices adjacent to warehouse areas.

Important: This course does not address workplace safety issues for personnel working within warehouses or cargo terminals, physically handling cargo, operating materials handling equipment, including forklifts and/or driving cargo vehicles. Refer to other GISTnet courses for warehouse safety, forklift operator training and various HazMat courses for safety as relates to handling dangerous goods

OS2u-S—Seguridad en el Lugar de Trabajo para Trabajadores de Oficina (EE.UU.) [Enroll now]

Este curso está diseñado para cumplir con el entrenamiento de seguridad general para personal que trabaja en oficinas, incluyendo oficinas adyacentes a áreas de almacén.

Importante: Este curso no aborda los temas de seguridad para personal trabajando dentro de almacenes o terminales de carga, físicamente manejando carga, operando equipo de manejo de materiales, incluyendo montacargas y/o manejando vehículos de carga. Consulte otros cursos de GISTnet para cursos de seguridad en almacén, entrenamiento de operador de montacargas y varios cursos de HazMat para seguridad en lo que se refiere al manejo de mercancías peligrosas.

OS5u—Forklift Operator Safety Training [Enroll now]

This course teaches basic forklift operating procedures with an emphasis on universal safety concerns and procedures. It is designed to meet U.S. OSHA required safety training as specified in 29 CFR 1910.178, both initial certification training and refresher training using sub-courses as MAY be required. Note: Some states have state-level forklift safety regulations in addition to the federal OSHA regulations which may affect operator training. State safety regulations are not addressed in this training. Employers should determine if state regulations affect forklift safety training, and if so must supplement this training as appropriate.

This course covers theory and procedures applicable to most forklift trucks designed for use on hard surfaces powered by both propane and electric motors. It does NOT address additional safety concerns when operating:

The course consists of:

This course requires a trainer-evaluator at the student's facility to conduct the "hands-on" performance evaluations for each student. Per OSHA rules, this must be a person with "the knowledge, training, and experience to train ... (forklift) operators and evaluate their competence."

Each of these performance evaluation modules consist of a preparatory remarks and a downloadable instructive checklist to guide the "hands-on" training as needed, and the subsequent a performance evaluation conducted in the workplace by a company-designated trainer-evaluator. When the student passes an evaluation, the trainer-evaluator marks the particular evaluation (checklist) as passed using a link in the email which notified him/her of the operator training assignment. This notification message will provide needed instructions to the evaluator as well.

This training will be completed when the student has completed the three on-line lessons and the evaluator has marked all evaluated exercise modules as "passed" or, for optional modules, as not-applicable, in the system. Upon completion of this course, the system will send the evaluator an email message confirming completion, with a certificate as well as a wallet card for the evaluator to sign and provide to the student (now a company-certified forklift operator)

Important: The on-line portion of this training course is not sufficient for certification of an forklift operator under U.S. OSHA and most other jurisdiction regulations. The operator must also complete "hands on" training as needed and then pass a performance evaluation in the workplace on the particular forklift(s) to be operated. These "hands-on" performance evaluation modules (worksheets) are assigned as a package (i.e., as part of this "course"). Particular modules may also be separately assigned for use when the type of forklift or work conditions change and therefor added training is required.

Outlook 2003 Advanced
Outlook 2003 Basic
Outlook 2007 Advanced
Outlook 2007 Basic
PowerPoint 2003 Advanced
PowerPoint 2003 Basic
PowerPoint 2007 Advanced
PowerPoint 2007 Basic
Preventing Discrimination and Harassment (employee) [Enroll now]

This 30-minute course, presented in a familiar news show format, is divided into brief, schedule-friendly episodes—and features interactive videos and gamification to enrich the learning experience. It explains the behaviors that are expected of individuals to create a workplace that is free of discrimination, harassment and bullying. The course also describes the actions individuals should take if they experience or witness inappropriate behavior, and clarifies the responsibilities of the organization when it learns of inappropriate behavior.

As a student you will be engaged, not bored.

Preventing all forms of workplace harassment and discrimination has become a high priority for organizations, both because the U.S. and State laws requires this, and now also because training employees to recognize, counteract and report such harassment and discrimination has become mandatory in a growing number of States.

Important: Although this training can be assigned on a stand-alone basis, it will be more effective when combined with training in your employer’s internal policy and procedures. Also, if you work in California, Connecticut or New York, you must have a special version of this training addressing your state regulations. Email GISTnet or call us (310-376-3888) for more information.

Preventing Discrimination and Harassment (manager) [Enroll now]

This 60-minute course, presented in a familiar news show format, is divided into brief, schedule-friendly episodes—and features interactive videos and gamification to enrich the learning experience. It explains the behaviors that are expected of individuals to create a workplace that is free of discrimination, harassment and bullying. In addition, this course examines the responsibilities managers have to prevent discrimination and harassment, and to respond appropriately should inappropriate conduct occur.

As a student you will be engaged, not bored.

Preventing all forms of workplace harassment and discrimination has become a high priority for organizations, both because the U.S. and State laws requires this, and now also because training employees to recognize, counteract and report such harassment and discrimination has become mandatory in a growing number of States.

Important: Although this training can be assigned on a stand-alone basis, it will be more effective when combined with training in your employer’s internal policy and procedures. Also, if you work in California, Connecticut or New York, you must have a special version of this training addressing your state regulations. Email GISTnet or call us (310-376-3888) for more information.

Preventing Workplace Harassment - Advanced

This multi-state course makes it simple for employers in Connecticut and those with supervisors overseeing staff in California and Chicago to comply with harassment training requirements. The 2-hour course is a practical, self-paced, online training, where learners examine numerous scenarios and engage in interactive learning activities designed to explore the nuances of workplace harassment, discrimination, retaliation, and certain other types of inappropriate workplace conduct.

Preventing Workplace Harassment - Advanced (Spanish)

Harassment Prevention Training in Spanish. Uploaded for testing and review use but still waiting on description of course selection and other set-up like pricing.

Suitable for:

Preventing Workplace Harassment - Extended

This multi-state course makes it simple for licensed professionals in Illinois and those with non-supervisory staff in California and Chicago to comply with harassment training requirements. The 1-hour course is a practical, self-paced, online training, where learners examine numerous scenarios and engage in interactive learning activities designed to explore the nuances of workplace harassment, discrimination, retaliation, and certain other types of inappropriate workplace conduct.

Preventing Workplace Harassment - Extended (Spanish)

Harassment Prevention Training in Spanish. Uploaded for testing and review use but still waiting on description of course selection and other set-up like pricing.

Suitable for:

Preventing Workplace Harassment - Fundamentals

This multi-state course makes it simple for employers outside of California, Chicago, and Connecticut to comply with harassment training requirements. The 45-minute course is a practical, self-paced, online training, where both managers and non-supervisory staff examine numerous scenarios and engage in interactive learning activities designed to explore the nuances of workplace harassment, discrimination, retaliation, and certain other types of inappropriate workplace conduct.

Preventing Workplace Harassment - Fundamentals (Spanish)

Harassment Prevention Training in Spanish. Uploaded for testing and review use but still waiting on description of course selection and other set-up like pricing.

Preventing Workplace Violence (California) [Enroll now]

Traliant's 30-minute Workplace Violence Prevention training helps employees recognize and report different types of workplace violence and safely respond if situations escalate. Through a series of interactive scenarios, employees will learn how to recognize warning signs and risk factors for workplace violence, what to do if workplace violence concerns arise, and how to protect themselves in a workplace violence incident. To fully comply with the workplace violence prevention training requirements under California Labor Code Section 6401.9, the self-paced training in this course must be supplemented with employer-led training that covers material specific to the employer's workplace.

Preventing Workplace Violence (California, Spanish)

Workplace Violence Prevention Course in Spanish. Waiting on configuration and description of course selection process.

Preventing Workplace Violence (Spanish)

Workplace Violence Prevention Course in Spanish. Waiting on configuration and description of course selection process.

QM1—Introduction to Quality Management and ISO Standards [Enroll now]

This is introduction level learning about quality management concepts, methods and related ISO standards. Although suitable for any audience, it contains examples relating to the services of 3PLs and transportation intermediaries.

This course addresses:

Recognizing and Preventing Phishing Attacks [Enroll now]

This 20-minute course introduces managers and employees to the risks posed by phishing cyberattacks. It explains what phishing, spear phishing, vishing and smishing are, how they rely on deception, how to recognize an attack and what to do. It also includes an interactive simulations section in which learners apply what they've learned to spot red flags.

S11u—CTPAT for U.S. Importer Managers, Supervisors, and CTPAT Administrators [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This comprehensive course is for those managers, supervisors, or other staff in charge of setting-up, documenting, administering, and ensuring compliance with their company's CTPAT program. It will encompass all of the minimum security focus areas and the categories that "must" or "should" be met. This course consists of everything in the basic-level for "personnel", plus additional guidance for implementation and administration which include CTPAT benefits, application, certification, validation and program requirements.

Important: Supervisors and managers who do not have Additional CTPAT administrative responsibilities need only to take the basic-level course, S21u—CTPAT for U.S. Importer Personnel.

We begin with the requirements for all CTPAT members and their business partners and provide a comparative table in each category as a reference. The course concludes by discussing the benefits, eligibility requirements, and specific criteria that must be followed by U.S. importers. It is designed to meet the CTPAT training requirement for managers, supervisors, and security points of contact who must understand, perform, and otherwise comply with operational-level security measures.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

S12u—CTPAT for Customs Broker Managers, Supervisors, and CTPAT Administrators [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This comprehensive course is for those managers, supervisors, or other staff in charge of setting-up, documenting, administering, and ensuring compliance with their company's CTPAT program. It will encompass all of the minimum security focus areas and the categories that "must" or "should" be met. This course consists of everything in the basic-level for "personnel", plus additional guidance for implementation and administration which include CTPAT benefits, application, certification, validation and program requirements.

Important: Supervisors and managers who do not have additional CTPAT administrative responsibilities need only to take the basic-level course S17u—CTPAT for Customs Broker Personnel.

We begin with the requirements for all CTPAT members and their business partners and provide a comparative table in each category. The course continues by discussing the benefits, eligibility requirements, and specific criteria for importers and concludes with those specified for customs brokers. The information regarding importers is included because MSC 12.5 requires that customs brokers must be able to explain CTPAT's security requirements to their importer clients, apprise them of critical program developments, and encourage them to become CTPAT members. It is designed to meet the CTPAT training requirement for managers, supervisors, and security points of contact who must understand, perform, and otherwise comply with operational-level security measures.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

S13—Introduction to Importer Security Filing (10+2) [Enroll now]

This course is for anyone interested in learning the basic concepts of the importer security filing (ISF) final rule, also known as 10+2. Topics addressed include data elements, collection and filing of the data, and compliance.

S14u—CTPAT for Consolidator/Forwarder Managers, Supervisors, and CTPAT Administrators [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This comprehensive course is for those managers, supervisors, or other staff in charge of setting-up, documenting, administering, and ensuring compliance with their company's CTPAT program. It will encompass all of the minimum security focus areas and the categories that "must" or "should" be met. This course consists of everything in the basic-level for "personnel", plus additional guidance for implementation and administration which include CTPAT benefits, application, certification, validation and program requirements.

Important: Supervisors and managers who do not have additional CTPAT administrative responsibilities need only take the basic-level course, S18u—CTPAT for Consolidator/Forwarder Personnel.

We begin with the requirements for all CTPAT members and their business partners and provide a comparative table in each category. The course concludes by discussing the benefits, eligibility requirements, and specific criteria that must be followed by consolidators including freight forwarders, ocean transportation intermediaries, and non-vessel operating common carriers (NVOCCs). It is designed to meet the CTPAT training requirement for managers, supervisors, and security points of contact who must understand, perform, and otherwise comply with operational-level security measures.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

Please note: Because the implementation of CTPAT security measures varies somewhat by company, this course "as is" can provide only general-purpose coverage of these topics. For companies with more than a few people to train, we recommend customization of this training to add company-specific security policies and procedures. The GISTware system which hosts this training facilitates such customization; please contact us for specifics.

S15u—CTPAT for U.S. Exporter Managers, Supervisors, and CTPAT Administrators [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This comprehensive course is for those managers, supervisors, or other staff in charge of setting-up, documenting, administering, and ensuring compliance with their company's CTPAT program. It will encompass all of the minimum security focus areas and the categories that "must" or "should" be met. This course consists of everything in the basic-level for "personnel", plus additional guidance for implementation and administration which include CTPAT benefits, application, certification, validation and program requirements.

Important: Supervisors and managers who do not have additional CTPAT administrative responsibilities need only to take the basic-level course S19u—CTPAT for U.S. Exporter Personnel.

We begin with the requirements for all CTPAT members and their business partners and provide a comparative table in each category. The course concludes discussing the benefits, eligibility requirements, and specific criteria that must be followed by U.S. Exporters. It is designed to meet the CTPAT training requirement for managers, supervisors, and security points of contact who must understand, perform, and otherwise comply with operational-level security measures.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

S17u—CTPAT for Customs Broker Personnel [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This basic-level course is designed to meet the CTPAT requirements for all employees who must understand, perform or otherwise comply with operational security measures. It will encompass all of the minimum security focus areas and the categories that "must" be met. We begin with the requirements for all CTPAT members and their business partners. The course continues by discussing the benefits, eligibility requirements, and specific criteria for customs brokers and ends with those specified for importers. The information regarding importers is included because MSC 12.5 requires that customs brokers must be able to explain CTPAT's security requirements to their importer clients, apprise them of critical program developments, and encourage them to become CTPAT members.

Important: This course also applies to supervisors and managers that do not have additional responsibilities for administering the CTPAT program for their company. Supervisors and managers that have the responsibility of setting-up, documenting, administering, and ensuring compliance with their company's CTPAT program should take S12u—CTPAT for Customs Broker Managers, Supervisors, and CTPAT Administrators. S12u contains more in-depth coverage including information on the application and proper completion of the security profile, certification, and validation requirements.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

S18u—CTPAT for Consolidator/Forwarder Personnel [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This basic-level course is designed to meet the CTPAT requirements for all employees who must understand, perform or otherwise comply with operational security measures. It will encompass all of the minimum security focus areas and the categories that "must" be met for consolidators including freight forwarders, ocean transportation intermediaries, and non-vessel operating common carriers (NVOCCs). We begin with the requirements for all CTPAT members and their business partners. The course continues by discussing the benefits, eligibility requirements, and specific criteria.

Important: This course also applies to supervisors and managers that do not have additional responsibilities for administering the CTPAT program for their company. Supervisors and managers that have the responsibility of setting-up, documenting, administering, and ensuring compliance with their company's CTPAT program should take S14u—CTPAT for Consolidator/Forwarder Managers, Supervisors, and CTPAT Administrators. S14u contains more in-depth coverage including information on the application and proper completion of the security profile, certification, and validation requirements.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

S18u-S—CTPAT para Personal de Consolidador [Enroll now]

Uno de los aspectos críticos del mantenimiento y mantenimiento del programa de seguridad CTPAT es la capacitación. La educación de los empleados es un componente vital del área de enfoque "personas y seguridad física" de los criterios mínimos de seguridad (MSC). La capacitación del personal para reconocer las amenazas, fomentar el conocimiento de las vulnerabilidades y comprender el importante papel que desempeña cada persona en la protección de la cadena de suministro es un requisito del programa CTPAT.

Este curso de nivel básico está diseñado para cumplir con los requisitos de CTPAT para todos los empleados que deben entender, realizar o cumplir de otra manera con las medidas de seguridad operacional. Abarcará todas las áreas mínimas de seguridad y las categorías que "deben" cumplirse. Comenzamos con los requisitos para todos los miembros de CTPAT y sus socios comerciales. El curso continúa discutiendo los beneficios, los requisitos de elegibilidad y los criterios específicos para los consolidadores, incluidos los transportistas de carga, los intermediarios de transporte marítimo y los transportistas comunes que no operan buques (NVOCC).

Importante: Este curso también se aplica a supervisores y gerentes que no tienen responsabilidades adicionales para administrar el programa CTPAT para su empresa. Los supervisores y gerentes que tienen la responsabilidad de establecer, documentar, administrar y asegurar el cumplimiento del programa CTPAT de su empresa deben tomar S14u—CTPAT for Consolidator/Forwarder Managers, Supervisors, and CTPAT Administrators. S14u contiene una cobertura más detallada que incluye información sobre la aplicación y la finalización adecuada del perfil de seguridad, la certificación y los requisitos de validación.

De acuerdo con MSC 12.1, la capacitación en seguridad debe ser proporcionada a los empleados, según sea necesario en función de sus funciones y posición, de forma regular, y los empleados recién contratados deben recibir esta capacitación como parte de su capacitación de orientación/habilidades laborales. Este curso se puede utilizar tanto para la formación inicial como anual de actualización. Cuando se utiliza para la formación de actualización, los estudiantes que han completado previamente este curso deben ser capaces de completarlo en aproximadamente la mitad del tiempo como entrenamiento inicial.

S19u—CTPAT for U.S. Exporter Personnel [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This basic-level course is designed to meet the CTPAT requirements for all employees who must understand, perform or otherwise comply with operational security measures. It will encompass all of the minimum security focus areas and the categories that "must" be met. We begin with the requirements for all CTPAT members and their business partners. The course concludes by discussing the benefits, eligibility requirements, and specific criteria for U.S. Exporters.

Important: This course also applies to supervisors and managers that do not have additional responsibilities for administering the CTPAT program for their company. Supervisors and managers that have the responsibility of setting-up, documenting, administering, and ensuring compliance with their company's CTPAT program should take S15u—CTPAT for U.S. Exporter Managers, Supervisors, and CTPAT Administrators. S15u contains more in-depth coverage including information on the application and proper completion of the security profile, certification, and validation requirements.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

S20u—CTPAT for Foreign Manufacturer Personnel in Canada or Mexico [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This basic-level course is designed to meet the CTPAT requirements for all employees who must understand, perform or otherwise comply with operational security measures. It will encompass all of the minimum security focus areas and the categories that "must" be met. We begin with the requirements for all CTPAT members and their business partners. The course continues by discussing the benefits, eligibility requirements, and specific criteria for Foreign Manufacturers in Canada and Mexico.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

S20u-S—CTPAT para Personal de Fabricante Foráneo en Canadá o México [Enroll now]

Uno de los aspectos críticos de mantener y sostener el programa de seguridad CTPAT es la capacitación. La educación de los empleados es un componente vital del área de enfoque de "personas y seguridad física" de los criterios mínimos de seguridad (MSC). La capacitación del personal para reconocer las amenazas, fomentar el conocimiento de las vulnerabilidades y comprender el importante papel que desempeña cada persona en la protección de la cadena de suministro es un requisito del programa CTPAT.

Este curso de nivel básico está diseñado para cumplir con los requisitos de CTPAT para todos los empleados que deben entender, realizar o cumplir de otra manera con las medidas de seguridad operacional. Abarcará todas las áreas mínimas de seguridad y las categorías que "deben" cumplirse. Comenzamos con los requisitos para todos los miembros de CTPAT y sus socios comerciales. El curso continúa discutiendo los beneficios, los requisitos de elegibilidad y los criterios específicos para los fabricantes extranjeros en Canadá y México.

Importante: Este curso también se aplica a supervisores y gerentes que no tienen responsabilidades adicionales para administrar el programa CTPAT para su empresa. Los supervisores y gerentes que tienen la responsabilidad de establecer, documentar, administrar y asegurar el cumplimiento del programa CTPAT de su empresa deben tomar S16u--CTPAT para administradores de fabricantes extranjeros, supervisores y administradores de CTPAT. S16u contiene una cobertura más detallada que incluye información sobre la aplicación y la correcta finalización del perfil de seguridad, certificación y requisitos de validación.

Según MSC 12.1, la capacitación en materia de seguridad deben ser proporcionados a los empleados, según sea necesario, sobre la base de sus funciones y posición, sobre una base regular, y los empleados recién contratados deben recibir esta capacitación como parte de su orientación y formación profesional. Este curso se puede utilizar tanto para la formación inicial como para la actualización anual. Cuando se utiliza para entrenamiento de actualización, los estudiantes que han completado previamente este curso deben ser capaces de completarlo en aproximadamente la mitad del tiempo del entrenamiento inicial.

Por favor note: Debido a que la implementación de las medidas de seguridad CTPAT varía un poco según la empresa, este curso "tal cual" sólo puede proporcionar cobertura de propósito general de estos temas. Para compañías con más de unas pocas personas que entrenar, nosotros recomendamos la personalización de este entrenamiento para añadir políticas y procedimientos específicos para ayudar al personal a entender la importancia de las medidas de seguridad.

S21u—CTPAT for U.S. Importer Personnel [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This basic-level course is designed to meet the CTPAT requirements for all employees who must understand, perform or otherwise comply with operational security measures. It will encompass all of the minimum security focus areas and the categories that "must" be met. We begin with the requirements for all CTPAT members and their business partners. The course concludes by discussing the benefits, eligibility requirements, and specific criteria for U.S. Importers.

Important: This course also applies to supervisors and managers that do not have additional responsibilities for administering the CTPAT program for their company. Supervisors and managers that have the responsibility of setting-up, documenting, administering, and ensuring compliance with their company's CTPAT program should take S11u—CTPAT for U.S. Importer Managers, Supervisors, and CTPAT Administrators. S11u contains more in-depth coverage including information on the application and proper completion of the security profile, certification, and validation requirements.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

S22u—CTPAT for Third Party Logistics Personnel [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This basic-level course is designed to meet the CTPAT requirements for all employees who must understand, perform or otherwise comply with operational security measures. It will encompass all of the minimum security focus areas and the categories that "must" be met. We begin with the requirements for all CTPAT members and their business partners. The course concludes by discussing the benefits, eligibility requirements, and specific criteria for Third Party Logistics Personnel.

Important: This course also applies to supervisors and managers that do not have additional responsibilities for administering the CTPAT program for their company. Supervisors and managers that have the responsibility of setting-up, documenting, administering, and ensuring compliance with their company's CTPAT program should take S10u--CTPAT for Third Party Logistics Provider Managers, Supervisors and CTPAT Administrators. S10u contains more in-depth coverage including information on the application and proper completion of the security profile, certification, and validation requirements. This course is still in the development phase, but may be placed in line for completion depending on customer need.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

S27u—CTPAT for Sea Carrier Personnel [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This basic-level course is designed to meet the CTPAT requirements for all employees who must understand, perform or otherwise comply with operational security measures. It will encompass all of the minimum security focus areas and the categories that "must" be met. We begin with the requirements for all CTPAT members and their business partners. The course continues by discussing the benefits, eligibility requirements, and specific criteria for sea carriers (vessel shipping lines) that transport cargo to the U.S.

Important: This course also applies to supervisors and managers that do not have additional responsibilities for administering the CTPAT program for their company. Supervisors and managers that have the responsibility of setting-up, documenting, administering, and ensuring compliance with their company's CTPAT program should take S37u—CTPAT for Sea Carrier Managers, Supervisors and CTPAT Administrators. S37u contains more in-depth coverage including information on the application and proper completion of the security profile, certification, and validation requirements. This course is still in the development phase, but may be placed in line for completion depending on customer need.

This course does not apply to freight forwarders, ocean transportation intermediaries, or non-vessel operating common carriers (NVOCCs). These businesses are considered consolidators and should take either S18u—CTPAT for Consolidator/Forwarder Personnel, or S14u—CTPAT for Consolidator/Forwarder Managers, Supervisors, and CTPAT Administrators. CTPAT also separately recognizes 3PL providers that specialize in integrated warehousing and transportation services for cargo destined for the U.S. They typically have core businesses such as warehousing and distribution, trucking or international forwarding and should take S22u—CTPAT for Third Party Logistics Personnel or, S10u—CTPAT for Third Party Logistics Provider Managers, Supervisors, and CTPAT Administrators that is still in development but can be placed in line for completion upon customer request. Notify us should you need a similar course for managers and supervisors. Marine Port Authority and Terminal Operators engaged in the business of furnishing wharfage, dock, warehouse, or other terminal facilities in connection with a common carrier or with a common carrier and water carrier are also separate. Let us know if you need a course for this type of business. For drivers and warehouse personnel S30u—CTPAT for Drivers and Warehouse Personnel may be more appropriate.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

S30u—CTPAT for Drivers and Warehouse Personnel [Enroll now]

One of the critical aspects of maintaining and sustaining the CTPAT security program is training. The education of employees is a vital component of the "people and physical security" focus area of the minimum security criteria (MSC). Training of personnel to recognize threats, foster awareness of vulnerabilities, and understand the important role each person plays in securing the supply chain is a requirement of the CTPAT program.

This basic-level course is designed to meet the CTPAT requirements for personnel who must understand, perform or otherwise comply with operational security measures. It is suitable for drivers and warehouse personnel regardless of the particular CTPAT type of participant category of their employer. It contains the 7-point, 17-point, and TTVV seal inspection.

We begin with the requirements for all CTPAT members. The course ends discussing the benefits, eligibility requirements, and specific minimum security focus areas and the categories that "must" be met including reporting and responding to security incidents and suspicious activity for drivers and other facilities personnel that handle cargo, seals and conduct Security and Agricultural Inspections.

According to MSC 12.1, security training must be provided to employees, as required based on their functions and position, on a regular basis, and newly hired employees must receive this training as part of their orientation/job skills training. This course is suitable for both initial and refresher training.

T1—Introduction to Cargo Transportation for Forwarders (Global) [Enroll now]

This course is designed as a primer for entry-level personnel who are or will be involved in any mode of commercial cargo transportation. It should also be taken as a foundation by anyone planning to take more advanced cargo-related courses.

Note: Students who have or will take the GISTnet "jump start" air and ocean forwarder training courses should not be assigned this training as much of the same material is covered in the "jump-start" training.

T1u—Introduction to Cargo Transportation for Forwarders (U.S.) [Enroll now]

This course is designed as a primer for entry-level forwarder personnel who are or will be involved in any mode of commercial cargo transportation. This course includes U.S. regulatory information. It should also be taken as a foundation by anyone planning to take more advanced cargo-related courses.

Note: Students who have or will take the GISTnet "jump start" air and ocean forwarder training courses should not be assigned this training as much of the same material is covered in the "jump-start" training.

T3—Introduction to Cargo Transportation for Shippers (Global) [Enroll now]

This course is designed as a primer for entry-level exporter/importer personnel who are or will be involved in any mode of commercial cargo transportation. It should also be taken as a foundation by anyone planning to take more advanced cargo-related courses.

T3u—Introduction to Cargo Transportation for Shippers, Importers, Exporters (U.S.) [Enroll now]

This course is designed as a primer for entry-level exporter/importer personnel who are or will be involved in selecting and working with any mode of commercial cargo transportation. This course includes U.S. regulatory information. It should also be taken as a foundation by anyone planning to take more advanced cargo-related courses.

Individuals wishing to learn more basics about U.S. Export and Import processes should also consider completing the following GISTnet courses:

T6—Introduction to Cargo Risk Management and Insurance [Enroll now]

This initial course introduces basic concepts necessary to understand and manage shipping risks, both physical and financial, together with the characteristics of carrier legal liability vs. cargo insurance policies.

T8—Obtaining and Placing Cargo Insurance; Deciding Upon Coverage [Enroll now]

This course provides a decision framework concerning cargo insurance (i.e., when to insure, optional coverages, etc.), and then covers the role of a transportation intermediary in advising and placing insurance coverage.

T9—Preparing and Processing Cargo Claims [Enroll now]

This course covers what to do upon discovery of a cargo loss or damage, the "preliminary claim" notifications, obligations of the assured to mitigate further loss/damage, preparation of a formal claim to carrier and insurance company, and the claim adjustment and settlement process.

T21u—Ocean and Intermodal Bills of Lading [Enroll now]

This course addresses ocean and intermodal bills of lading (involving ocean transportation) in depth, beginning with attributes common to any contract of carriage, additional issues and procedures peculiar to ocean contracts of carriage and types of bills of lading, forms of consignment, and concluding with a field-by-field examination of the information placed into an ocean/intermodal bill of lading.

This course is intended for ocean freight forwarders and shippers who prepare their own bill of lading "instructions" or otherwise need an in-depth understanding of the operation of bills of lading.

This course includes information on U.S. government regulations affecting the preparation of ocean and intermodal bills of lading.

T25u—FMC Regulatory Compliance for U.S. Ocean Forwarders and NVOs Serving U.S. Ports [Enroll now]

This course addresses the various regulatory requirements imposed by the U.S. Federal Maritime Commission on ocean freight forwarders, NVOCCs and agents of foreign NVOs arranging or providing transportation via U.S. ports. It is designed for managers, supervisors, sales, and full charge operations staff responsible for providing and marketing these services.

Important: This course has been updated to include detailed coverage of NVOCC Negotiated Rate Arrangements ("NRA") which became available for use on April 18, 2011.

T30—Air Cargo Transportation [Enroll now]

This course expands upon the GISTnet course T1—Introduction to Cargo Transportation with respect to air cargo, including "Why ship by air?", a detailed examination of what can and cannot be shipped by air, cargo requiring special handling, transit time and cost factors vis-a-vis distance, expedited ground (substitute) transportation options, and the air cargo operational environment including trucking before and following air transportation, plus the value-added services performed by air freight forwarders.

Note: Although we recommend taking course T1—Introduction to Cargo Transportation before this course, this is not a prerequisite for success in this course.

Telephone Courtesy and Customer Service [Enroll now]

To estimated study time you should add approximately 1 hour for final action plan development and evaluation. This course uses video role play, personalization exercises, and coaching options. Concludes with a personal action plan oriented to one's particular job assignment and needed growth areas.

In this course, you will learn how to:

Unconscious Bias [Enroll now]

This course helps people making personnel and management decisions understand some of the underlying causes of unconscious bias. It discusses how these biases work against building a diverse and inclusive workforce and presents techniques for helping to overcome unconscious bias in decision making.

Word 2003 Advanced
Word 2003 Basic
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Word 2007 Basic
Workplace Diversity, Inclusion & Sensitivity [Enroll now]

This 25-minute course explains workplace diversity and provides practical steps to help individuals choose inclusive actions, improve cultural competency and address personal biases. The course further emphasizes the role civility and workplace sensitivity play in promoting a respectful culture.